Anna Seufert
Monkton
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Victors Italian Restaurant
York, PA
06.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring timely food and beverage delivery.
- Trained and mentored new staff on menu knowledge and service protocols.
- Collaborated with kitchen staff to optimize food presentation and timing.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Implemented upselling techniques that increased average check totals consistently.
Restaurant Hostess
Victors Italian Restaurant
York, PA
06.2024 - 05.2025
- Managed guest reservations and seating arrangements to optimize restaurant flow.
- Provided exceptional customer service, enhancing overall dining experience for patrons.
- Trained and mentored new host staff on best practices and operational procedures.
- Collaborated with kitchen and waitstaff to ensure timely service and guest satisfaction.
Sales Associate
Family Tree Farm
Red Lion, PA
06.2018 - 12.2024
- Enhanced customer satisfaction through personalized service and product knowledge.
- Managed inventory levels, ensuring product availability and reducing waste.
- Trained new staff on sales techniques and product features to improve team performance.
- Designed and implemented promotional displays to enhance visibility of seasonal products.
Education
High School Diploma -
York Catholic High School
York, PA05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Team collaboration
- Sales techniques
Timeline
Server
Victors Italian Restaurant
06.2025 - Current
Restaurant Hostess
Victors Italian Restaurant
06.2024 - 05.2025
Sales Associate
Family Tree Farm
06.2018 - 12.2024
High School Diploma -
York Catholic High School