ANNA SHAMRAEVA
Fort Lee,NJ
Summary
Responsible and intellectually developed professional with experience in various fields. Possess strong interpersonal skills and the ability to work effectively in a team. Consistently received positive feedback for attention to detail and reliability in task completion. Eager to apply skills and experience in a position that requires responsibility and attentiveness.
Overview
5
5
years of professional experience
Work History
Federal Client Project Manager
SKB Kontur
, Russia
12.2022 - 11.2024
- Company Overview: IT in Accounting
- Provided support between the IT department and finance staff of federal companies (telecom operators, banks)
- Coordinated with cross-functional teams to ensure timely delivery of project milestones
- Achieved a 95% client satisfaction rate through effective communication
- Developed and maintained project documentation and reports
Activator (Implementation Specialist)
SKB Kontur
, Russia
05.2022 - 12.2022
- Company Overview: IT in Accounting
- Supported the implementation of new online systems and applications into the client's accounting system
- Trained the client's finance department to utilize the new system features
- Drove successful implementation of solutions, boosting client satisfaction
Sales Manager
SKB Kontur
, Russia
08.2021 - 05.2022
- Company Overview: IT in Accounting
- Performed sales consultations and educated clients on products and services.
- Enhanced sales volume through skilled support to both new and inactive customers.
Sales Consultant
Moppi
, Russia
07.2020 - 02.2021
- Company Overview: Retail trade
- Assisted customers in selecting products that best fit their needs
- Maintained product knowledge to provide accurate information
- Achieved and exceeded sales targets consistently
Waiter
Tokio City
, Russia
07.2019 - 12.2019
- Company Overview: Restaurant business
- Delivered high-quality service and maintained a clean dining area
- Collaborated with kitchen staff to ensure accurate and prompt order delivery
Education
High School Diploma -
School 31
Moscow, Russia06-2019
Skills
- Customer service
- Communication skills
- Problem Solving
- Teamwork
- Attention to detail
- Time management
- Multitasking
- Cash handling
- Product Knowledge
- Adaptability
References
Reference available upon request
Timeline
Federal Client Project Manager
SKB Kontur
12.2022 - 11.2024
Activator (Implementation Specialist)
SKB Kontur
05.2022 - 12.2022
Sales Manager
SKB Kontur
08.2021 - 05.2022
Sales Consultant
Moppi
07.2020 - 02.2021
Waiter
Tokio City
07.2019 - 12.2019
High School Diploma -
School 31
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