Anna Sidders
Charlotte,NC
Summary
Aspiring to acquire new knowledge in an area I'm passionate about and to be shaped into a worker who surpasses the organizations requirements.
Overview
5
5
years of professional experience
Work History
Case Manager
Union County Department Of Social Services
09.2023 - Current
- Evaluates information and applies allowable standards and criteria for the client to ensure they obtain the appropriate programs.
- Detects and resolves discrepancies in facts, data and information provided and revealed.
Rehabilitation Coordinator
Northeast Florida State Hospital
07.2021 - 07.2023
- Performed or oversaw initial patient assessments and evaluated response to treatment interventions.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Increased cross-disciplinary collaboration, promoting effective communication among healthcare professionals for optimal patient care.
Front Desk Executive
Matthews Animal Clinic
05.2019 - 06.2021
- Managed and documented records while serving as a client liaison.
- Ensured optimal services were provided, as well as a positive experience, for clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
Bachelor of Science - Therapeutic Recreation
Catawba College
Salisbury, NC05.2021
Skills
- The ability to inspire and motivate others
- Knowing when to listen and when to act
- Results- oriented leader
- Taking initiative to tackle new tasks
- A resourceful team player who excels building trusting relationships with colleagues, customers or clients
Accomplishments
- Achieved "Employee of the Quarter" through completing goals with accuracy and efficiency.
- Achieved "Positive Attitude Award" through maintaining a positive attitude through a variety of obstacles.
Timeline
Case Manager
Union County Department Of Social Services
09.2023 - Current
Rehabilitation Coordinator
Northeast Florida State Hospital
07.2021 - 07.2023
Front Desk Executive
Matthews Animal Clinic
05.2019 - 06.2021
Bachelor of Science - Therapeutic Recreation
Catawba College