Myra Garay
Stafford,Tx
Summary
Meticulous Student Nurse dedicated to contributing value to patient-focused team. Commended for superior performance in academic and clinical units. Collaborates with healthcare professionals to foster seamless care delivery.
Overview
10
10
years of professional experience
Work History
Clerical Coordinator
Houston Methodist
Houston, Tx
01.2023 - Current
- Mentored and guided less-experienced staff as a preceptor and resource.
- Managed departmental resources to enhance budget efficiency.
- Conducted initial investigations into complaints, ensuring prompt follow-up on action items.
- Implemented process improvements to optimize departmental functions.
- Proactively addressed patient and visitor concerns to uphold excellent service standards.
Sr Patient Services Representative
Houston Methodist
Houston, Tx
01.2020 - 01.2023
- Fostered collaborative, positive environments within interdisciplinary teams.
- Managed patient check-in/check-out processes, verifying insurance and ensuring financial clearance.
- Coordinated appointment management, including add-ons, reschedules, and cancellations per protocol.
- Ensured smooth patient flow by proactively addressing service delays.
- Served as liaison among patients, providers, and billing teams to enhance communication.
- Entered data into EMRs with high accuracy while adhering to HIPAA regulations.
- Assisted clinical staff as needed, ensuring proper handling of sensitive data.
- Performed charge entry, insurance verifications, authorizations, and provided billing education.
Academic Sr Patient Affairs Coordinator
Houston Methodist
Houston, Tx
01.2016 - 01.2023
- Identified funding opportunities and reconciled budgets for accurate financial reporting.
- Processed reimbursements and expenses to maintain streamlined accounting practices.
- Supported resource management by optimizing supply orders and enhancing cost efficiency.
- Ensured daily closure of batches for all team members to maintain operational integrity.
Education
Bachelor of Science - Nursing
University of Texas Medical Branch
Galveston, Texas08.2025
Skills
- Strong written and verbal English proficiency
- Epic Experience
- Spanish Speaking
- BLS
- Medical Billing and Coding Background
- Analytical thinking and independent judgment
- Confidentiality and compliance awareness
- Insurance Verification with MC and Commercial Polices
- Patient care
- Team collaboration
- Vital signs monitoring
- IV removal
- Health promotion
- Medication administration
- Specimen collection
- Quality of care standards
- Mobility assistance
- Epic EMR software
- Patient assessments
- Infection control standards
- Direct patient care
- Cultural history
- Catheter care
- Colostomy care
- Wound dressing
- Patient examination
- Critical thinking
References
- Laura, Ruiz, Operations Manager III, ldruiz@houstonmethodist.org, 832.217.6061, Houston Methodist
- Dulce, Gomez, Office Lead-Concierge Team, dagomez@houstonmethodist.org, 346.204.1843, Houston Methodist
- Cristina, Avila, Professional Title, mavila@houstonmethodist.org, 361.765.6254, Houston Methodist
Languages
English
Professional
Spanish
Native/ Bilingual
CLINICAL EXPERIENCE
- Houston Methodist Texas Medical Center (Capstone) Summer 2025
- -ER, SICU, ICU, IMU, Observation Outpatient
- St. Vincent (Population Health) Spring 2025
- UTMB-John Sealy Hospital (Obstetrics) Spring 2025
- MD Anderson (Pediatrics) Spring 2025
- UT Health Harris County Psychiatric Center (Psychiatric) Fall 2024
Timeline
Clerical Coordinator
Houston Methodist
01.2023 - Current
Sr Patient Services Representative
Houston Methodist
01.2020 - 01.2023
Academic Sr Patient Affairs Coordinator
Houston Methodist
01.2016 - 01.2023
Bachelor of Science - Nursing
University of Texas Medical Branch