Anna Sprayberry
Florence,MS
Summary
Dedicated professional with strong work ethic and exceptional customer service skills. Proven ability in task prioritization and guest engagement, ready to enhance client experiences and maintain high cleanliness standards.
Overview
2027
2027
years of professional experience
Work History
Server
The Blake in Flowood
Flowood, MS
- Collaborated with kitchen staff to streamline order delivery and enhance dining experience.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu offerings and service protocols.
- Suggested menu items based on guest preferences, increasing overall sales volume.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Collector
Advanced Recovery Systems
Flowood, MS
09.2025 - Current
- Managed collection processes to ensure timely recovery of outstanding debts.
- Utilized company software to track account statuses and document interactions accurately.
- Maintained compliance with relevant regulations during collection activities and client communications.
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
Residential Care Specialist
Canopy Children Solutions
Jackson, MS
02.2023 - 03.2024
- Provided direct support to children in crisis, fostering emotional security and stability.
- Assisted in implementing individualized care plans tailored to each child's unique needs.
- Collaborated with multidisciplinary teams to ensure holistic care and effective communication.
- Monitored behavioral patterns, documenting changes and reporting concerns to supervisors timely.
- Facilitated recreational activities promoting social skills and teamwork among residents.
- Developed positive relationships with children, enhancing trust and engagement in therapeutic processes.
- Participated in training sessions, gaining knowledge on trauma-informed care approaches and best practices.
- Supported transition planning for youth aging out of care, ensuring continuity of services and support networks.
- Improved the living environment by maintaining clean and organized residential spaces for optimal comfort and safety.
- Identified potential risks or hazards within the residential setting, implementing corrective actions promptly to ensure safety standards were upheld consistently.
Caregiver
Was Personal
2020 - 2023
- Assisted with daily living activities, ensuring comfort and safety.
- Provided companionship to enhance emotional well-being.
- Administered medications as prescribed, maintaining accurate records.
- Communicated effectively with healthcare professionals regarding needs.
- Monitored clients' physical and mental health, reporting changes promptly.
- created exercise plans that were recommended through healthcare professionals
Server
Dairy Queen Grill & Chill
Brandon Ms
2018 - 2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure seamless meal preparation and service flow.
- Trained new team members on menu offerings and service standards.
- Maintained cleanliness and organization of dining area to uphold health standards.
Education
Associate of Arts - Family Science
University of Southern Mississippi
Hattiesburg, MS2028
Associate of Arts - Psychology
Holmes Community College
Goodman, MS05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Tableside etiquette
- Task prioritization
- Patience
- Navigating other peoples tough emotions
Timeline
Collector
Advanced Recovery Systems
09.2025 - Current
Residential Care Specialist
Canopy Children Solutions
02.2023 - 03.2024
Server
The Blake in Flowood
Caregiver
Was Personal
2020 - 2023
Server
Dairy Queen Grill & Chill
2018 - 2020
Associate of Arts - Family Science
University of Southern Mississippi
Associate of Arts - Psychology
Holmes Community College