Anna Strait
New York,NY
Summary
Personable Waitress/Bartender with over 5 years of restaurant experience delivering exceptional table service at high-volume dining establishments. Proficient in managing customer needs and ensuring satisfaction through attentive and efficient service. Demonstrated ability to handle challenging situations with grace and professionalism.
Overview
5
5
years of professional experience
Work History
Bartender
Focal Point Brewery
Long Island City, NY
05.2024 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Performed opening and closing duties including restocking supplies.
Times Square Waitress
Applebee's Grill + Bar
New York, NY
10.2021 - 06.2024
- Invited guests into the restaurant with a friendly manner and seated them at appropriate tables.
- Maintained excellent service throughout busy holiday seasons.
- Bussed tables and reset place settings quickly and effectively.
Senior Waitress
Yaya's Euro Bistro
Salina, KS
10.2020 - 10.2021
- Greet customers, answer questions, and recommend specialized cocktails to guests.
- Maintain regular and seasonal knowledge of a consistently changing cocktail and food menu.
- Met or exceeded sales targets on a consistent basis with proactive promotional strategies.
Waitress Trainer
Martinelli's Little Italy
Salina, KS
10.2019 - 10.2020
- Trained new employees on service standards and menu items to improve onboarding processes.
- Multitasked effectively to deliver menu items to guests.
- Effectively work with bartenders, managers, and back-of-house staff in order to ensure effective communication between staff and guests.
- Worked with the catering team to execute highly successful and profitable off-site events.
Skills
- Service prioritization
- Safe food handling
- Point of Sale (POS) system operations
- Effective customer upselling
- Menu knowledge
- Wine pairings
- Child Safety Procedures
- Behavior Management
- Reliability
Accomplishments
- Efood Handlers
- Alcohol Training Awareness Program (Tips)
Timeline
Bartender
Focal Point Brewery
05.2024 - Current
Times Square Waitress
Applebee's Grill + Bar
10.2021 - 06.2024
Senior Waitress
Yaya's Euro Bistro
10.2020 - 10.2021
Waitress Trainer
Martinelli's Little Italy
10.2019 - 10.2020