Anna Suslova
West Hartford,CT
Summary
Highly motivated and detail-oriented professional with a background in logistics and problem-solving at Amazon. Proven ability to thrive in fast-paced, high-pressure environments while ensuring operational efficiency and customer satisfaction. Skilled in identifying and resolving issues, collaborating with cross-functional teams, and maintaining precision under tight deadlines. Eager to apply my strong critical thinking, adaptability, and teamwork skills in a healthcare setting as a Dialysis Technician at DaVita. Committed to providing high-quality patient care and contributing to a positive, team-oriented environment.
Overview
2
2
years of professional experience
Work History
Problem Solver SP
Amazon
12.2022 - Current
• Utilized critical problem-solving skills to identify and resolve logistical challenges, ensuring timely and accurate package delivery across various stages of the fulfillment process.
• Collaborated with cross-functional teams to locate missing packages, correct errors, and ensure efficient routing, directly contributing to customer satisfaction.
• Applied attention to detail in identifying and addressing package discrepancies, reducing errors and improving workflow efficiency in a fast-paced, high-volume environment.
• Analyzed and resolved issues involving damaged, misrouted, or incorrectly stowed packages, contributing to operational smoothness and timely dispatch.
• Adapted quickly to different daily roles and tasks, demonstrating flexibility and a strong capacity for learning in a dynamic work environment.
- Looked outside known experience to find solutions and produce results.
- Analyzed and understood situation to develop action plan.
Education
Bachelor Degree of Management - Management Science
School #13
Temryuk Russia 05.2009
Skills
Problem-Solving:
Adept at identifying issues and implementing efficient solutions in a high-stress, time-sensitive environment
Attention to Detail:
Ensured precision in every task, from managing missing packages to resolving complex logistical issues
Team Collaboration: Worked closely with various departments to streamline processes and improve overall operational efficiency
Critical Thinking:
Applied analytical thinking to foresee potential issues and mitigate risks, ensuring smooth daily operations
Adaptability:
Thrived in a dynamic, fast-paced setting with evolving responsibilities
- Order Fulfillment
- Quantitative skills
- Inventory Tracking
- Machinery inspection
Languages
Russian
Full Professional
English
Limited Working
Timeline
Problem Solver SP
Amazon
12.2022 - Current
Bachelor Degree of Management - Management Science
School #13