Anna Swann
Cave Spring,GA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Recognized for training staff to achieve high-quality standards, fostering repeat business and strong client relationships.
Overview
6
6
years of professional experience
Work History
Service Manager
Linda's Place
05.2023 - 06.2025
- Supervised daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored team members on best practices and service protocols.
- Implemented process improvements that enhanced efficiency of service delivery.
- Resolved customer complaints promptly, fostering positive client relationships.
Front and Back of House Supervisor
The Sweet Bar
03.2019 - 05.2023
- Oversaw daily bakery operations, ensuring quality standards and adherence to safety protocols.
- Trained and mentored staff on baking techniques and customer service excellence.
- Managed inventory levels, optimizing supply chain processes for timely product availability.
- Developed promotional strategies, increasing customer engagement and sales revenue.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Education
High School Diploma -
Coosa High School
Rome, GA10-2019
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Conflict resolution
- Customer service management
Affiliations
Children's Church Teacher Volunteer: Renovation Church, Rome GA
Timeline
Service Manager
Linda's Place
05.2023 - 06.2025
Front and Back of House Supervisor
The Sweet Bar
03.2019 - 05.2023
High School Diploma -
Coosa High School