Swimming
Anna Thomas
Aspiring Insurance Representative
APO,AE
Summary
Results-focused and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
3
3
years of professional experience
Work History
Shift Manager
Clarks Shoes
Mebane, NC
12.2009 - 03.2012
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Tracked receipts, employee hours and inventory movements.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Food Service Worker
Little China
Burlington, NC
02.2009 - 12.2009
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Education
No Degree - Biology
Alamance Community College
Graham, NC 05.2001 -
GED -
Alamance Community College
Graham, NC 06.2008 - 07.2008
Skills
Inventory controls
Accurate money handling
Schedule Management
Training and mentoring
Team Building
Sales and marketing
Problem-Solving
Good Telephone Etiquette
Active Listening
MS Office
Additional Information
As a long-time mother, I have achieved my goal of raising 3 wonderful children into their school age years. My husband has supported our military friends and family for over a decade, and I would love nothing more than to directly support an an organization dedicated to the same.
Interests
Hiking
Reading
Timeline
Shift Manager
Clarks Shoes
12.2009 - 03.2012
Food Service Worker
Little China
02.2009 - 12.2009
GED -
Alamance Community College
06.2008 - 07.2008
No Degree - Biology
Alamance Community College
05.2001 -