Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Operations & Marketing Lead
The Studio Inc.
Traverse City
07.2022 - Current
Lead all marketing strategy for competitive dance studio.
Manage social media accounts, website content, branding, and promotions.
Support billing, invoicing, and operational administration.
Drive brand growth, client engagement, and enrollment.
Operations & E-Commerce Manager
Hello Friends Boutique
Traverse City
04.2022 - 01.2026
Managed and maintained Shopify website, including product uploads, inventory tracking, and merchandising updates
Oversaw inventory intake, SKU organization, and stock reconciliation to ensure accurate online and in-store availability.
Served as operational support to the owner, helping streamline daily business functions and improve workflow efficiency
Sales / Administrative Assistant
BTSA, Inc.
Compton
08.2020 - 03.2022
Coordinated client accounts with General Manager.
Built long-term client relationships, driving referrals and repeat business.
Trained new account managers on order processing and client communication.
Administrative Assistant
RxPrep, Inc.
El Segundo
02.2020 - 07.2020
Managed 50+ customer interactions daily.
Resolved high-volume inquiries while exceeding performance benchmarks.
Account Manager / Marketing & Sales
W&W Concept (Perseption)
City of Vernon
07.2015 - 01.2018
Managed client relationships and product development cycles.
Coordinated cross-functional teams including design and production.
Oversaw order execution for major retail clients.
Education
Associate of Arts - Merchandise Marketing
FIDM — Fashion Institute of Design & Merchandising