Anna Vineyard
Nampa,ID
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
13
13
years of professional experience
Work History
Branch Director
Horizon Home Health And Hospice
08.2022 - Current
- Supported department of 45+ employees by answering questions and providing one-on-one mentoring.
- Conducted compliance audit inspections and independent checks to verify regulatory charting compliance accuracy.
- Established lasting relationships patients/clients by showing appreciation and inviting feedback on clinician interactions and business processes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Assessed employee performance and developed improvement plans.
- Complied with regulatory guidelines and requirements.
- Enhanced branch admission rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocols and processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Generated financial and operational reports through our Clinical Accountability Meetings to assist management with business strategy.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Educated family members and caregivers on patient care instructions.
RN Care Transition Coordinator
Heart N Home Hospice
10.2019 - Current
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Educated patients, families and caregivers on end of life disease process and management options.
RN - Circulating OR
Trinity Health Service
03.2016 - 04.2018
- Used aseptic techniques to maintain sterile fields and actively monitored situations to prevent breaches in aseptic techniques.
- Positioned patients in operating rooms to prepare for surgical procedures, using supine, prone and sitting surgical positions.
- Positioned operating room lights and laid out sterile instrument packs.
- Coordinated and consulted with healthcare teams to plan, implement, assess and evaluate patient care plans.
- Advocated for and strived to protect health, safety and rights of patient.
RN - Lead Clinical Nurse
St. Luke's Health System
01.2015 - 04.2016
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Accurately documented treatment, medications and discharge instructions and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Advocated for and strived to protect health, safety and rights of patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
RN, Medical-Surgical
St. Luke's Health System
01.2013 - 04.2015
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Audited charts and reviewed clinical documents to verify accuracy.
- Provided direct patient care, stabilized patients and determined next course of action.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
RN, Critical Care
Ada County Sheriff's Office
08.2010 - 01.2013
- Personalized bedside care and interactions based on cultural backgrounds of different patients.
- Responded rapidly to critical codes to coordinate stabilization treatments
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Administered medications to treat patients' symptoms and address underlying disease processes.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Education
Bachelor of Science - Nursing
Boise State University
Boise, ID12.2005
Skills
- Patient and Family Liaison
- Monitoring Vital Signs
- Inpatient Consultations
- Accurate Documentation
- Patient Care Assessment
- Caseload Management
Timeline
Branch Director
Horizon Home Health And Hospice
08.2022 - Current
RN Care Transition Coordinator
Heart N Home Hospice
10.2019 - Current
RN - Circulating OR
Trinity Health Service
03.2016 - 04.2018
RN - Lead Clinical Nurse
St. Luke's Health System
01.2015 - 04.2016
RN, Medical-Surgical
St. Luke's Health System
01.2013 - 04.2015
RN, Critical Care
Ada County Sheriff's Office
08.2010 - 01.2013
Bachelor of Science - Nursing
Boise State University
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