Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anna Broadhead

Morton,MS

Summary

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Patient Access Representative

Ochsner Scott Regional
03.2022 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Education

Associate of Arts -

Jones Junior Community College
Ellisville, MS
05.2023

Skills

  • Financial Procedures Adherence
  • Customer Service
  • Registration Management
  • Scheduling Diagnostic Procedures
  • Appointment Scheduling
  • Problem-Solving

Certification

  • First Aid/CPR Certified

Timeline

Patient Access Representative

Ochsner Scott Regional
03.2022 - Current

Associate of Arts -

Jones Junior Community College

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Anna Broadhead