Anna Yates
Wadley,AL
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Rack N Spur Feed & Seed, LLC
2020.12 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Answered questions about store policies and addressed customer concerns.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Conducted inventory analysis to determine optimal stock levels.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Associate of Science - Business
Southern Union State Community College
Wadley, AL06.2025
High School Diploma -
Wadley High School
Wadley, AL05.2023
Skills
- Policies and Procedures
- Documentation and Reporting
- Cash Management
- Customer Service
- Multitasking and Organization
- Customer Experience Management
- Bank and Safe Deposits
- Problem-Solving
- Flexible Schedule
Timeline
Store Supervisor
Rack N Spur Feed & Seed, LLC
2020.12 - Current
Associate of Science - Business
Southern Union State Community College
High School Diploma -
Wadley High School
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