Experienced delivery and store operations professional with 4+ years of leadership in route planning, safe driving, and customer service. Known for clear communication, attention to detail, and reliable on-time deliveries.
Overview
9
9
years of professional experience
Work History
Parts Delivery Specialist
Oreily's Auto Parts
Dallas, Texas
03.2026 - Current
Delivered auto parts from O'Reilly's store to repair shops and customers
Loaded and unloaded parts orders using company delivery vehicle
Verified part numbers against invoices and pickup slips
Processed returns and exchanged incorrect parts directly at customer locations to ensure satisfaction
Provided timely delivery updates to store staff and customers for improved communication
Maintained delivery vehicle cleanliness and basic safety checks
Supported counter staff with parts pickup and organized orders to enhance workflow
Delivery Driver Manager
Domino's Pizza
Garland, Texas
06.2023 - 03.2026
Reviewed driver performance and provided coaching to resolve service issues.
Coached drivers on proper loading and unloading techniques as well as defensive driving tactics.
Transported and safely delivered items to prevent damage or loss.
Educated drivers on defensive driving methods to reduce accident risks.
Supported order accuracy through clear communication with store and kitchen teams.
Assisted customers with delivery concerns and resolved issues professionally.
Delivered rush merchandise on tight schedules to meet customer targets.
Utilized street maps to plan and determine the most efficient routes.
Inspected vehicle and maintained gas, oil and water levels.
Catering Assistant
Eddie Deen & Company Catering
Terrell, Texas
08.2022 - 05.2023
Packed, labeled, and transported catering equipment efficiently for off-site deliveries, ensuring readiness for service.
Followed food safety standards while handling ingredients and prepared dishes.
Prepared food items according to recipes and instructions.
Plated finished dishes according to presentation standards set forth by the restaurant.
Monitored supply levels and restocked items for dining and catering functions to maintain uninterrupted service.
Cleaned and sanitized service areas, utensils, and kitchen spaces post-events to ensure hygiene standards.
Provided support in various food service roles to ensure smooth operations by performing a wide variety of food service work.
Maintained a safe working environment by adhering to safety protocols at all times.
Cashier
Shell Gas Station
La Porte, Texas
08.2019 - 10.2020
Greeted customers and answered questions about products, fuel, and store services.
Balanced cash drawer and verified daily register totals at shift end.
Restocked snacks, drinks, and retail shelves throughout Shell gas station shifts.
Handled refunds, exchanges, and payment issues with clear customer communication.
Assisted coworkers with store opening, closing, and register coverage tasks.
Accepted cash and credit card payments, issued receipts and provided change.
Supported team efforts by taking on various tasks.
Answered customer questions and provided store information.
Assistant Store Manager
Dollar General
Huntington, Texas
08.2017 - 07.2019
Directed staff activities for day-to-day store operations, including customer service, inventory management, and staff scheduling.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Assisted team with scheduling, staffing, and shift coverage to enhance operational efficiency.
Resolved customer concerns and supported smooth store operations.
Supported Dollar General store operations and front-end daily routines.
Processed cash, handled deposits, and completed register reconciliation tasks.
Maintained inventory by checking merchandise to determine levels.
Assisted with freight processing, stocking, and merchandise recovery.
Led teams in planning and executing merchandising and operational initiatives to improve business effectiveness.