Provides account servicing and maintenance as well as opening new accounts while complying with all policies, procedures, and regulatory banking requirements.
Perform branch operations including managing cash transactions and devices such as registers, vault, etc. while adhering to all bank policies and procedures.
Create a warm environment by welcoming in clients and assisting them to where they need to go in order of their needs & checking them in via tablet.
Educate and assist clients with day-to-day banking transactions including the use of technology self-service options I.E. Chase MobileApp, and Chase.com.
Build meaningful relationships with clients by actively listening and asking thoughtful questions to know clients on a personal level.
Sharing product knowledge and solutions to help clients reach their financial goals by tailoring their needs to the products and solutions available.
Administrative Support Assistant
Sandin Manufacturing
Michigan City, IN
07.2022 - 11.2024
Handled communications between staff and customers, including producing error-free correspondence and routing all mail.
Organized and updated file systems, keeping records easily retrievable.
Supported workflow of daily administrative tasks to achieve targets and deadlines.
Updated databases and spreadsheets regularly to track progress.
Received and distributed incoming mail and digital correspondence.
Entered information onto digital systems to maintain data quality and accuracy.
Welcomed guests, issued passes and took incoming phone calls at reception.
Performed data entry utilizing specialized software.
Helped coordinate freight shipments by preparing pallets and printing paperwork for shipping companies.
Performed tactical and strategic administrative support tasks for upper executive-level employees.
Answered telephone calls, email requests and written correspondence to achieve internal and external communication objectives.
Collaborated with other members of admin team to provide seamless support for company.
Received, processed, verified and reconciled invoices to complete payments and control expenses.
Warehouse Associate
Aldi
Valparaiso, IN
10.2021 - 06.2022
Met promised delivery times using excellent sorting skills and strong attention to detail.
Picked and packed as many as orders per hour with consistent accuracy.
Kept aisles clean, orderly and hazard-free.
Supported accurate inventory management by controlling use and conducting regular cycle counts.
Payroll, Expense Specialist
Maxim Healthcare Services
Chicago, IL
11.2020 - 07.2021
Processed multistate payroll on weekly basis for caregivers in different organizations including Chicagoland schools, Illinois Department of Health, Wexter Correctional Facilities, and Macon County Jail
Utilized ADP software, Recruitcare Staffing, Maxim Time Clock, Certiphi
Screening and Excel proficiency, some training on Vizient Optimizer
Updated tax information
Assisted with onboarding and credentialing
Assisted caregivers with completing, uploading, and updating credentials
Helped healthcare recruiters with payroll, finance, tax, credentialing information and/or questions.
Cashier / Office Assistant
Chesterton Feed & Garden Center
Chesterton, IN
04.2020 - 06.2021
Performed scheduled inventory counts and supply audits
Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant
Updated, created, and maintained detailed documents and spreadsheets by creating charts, tables, and filters
Supported office staff, including scanning documents, routing business correspondence, and taking messages
Assisted with purchases, locating items, and signing up for rewards programs
Collaborated with team members on special projects by coordinating resources.
Studio Manager
East Wind Studios & Acupuncture
Chesterton, IN
08.2017 - 10.2019
Managed staff members and delegated daily tasks, including setting up classes, workshops, and events
Reviewed resumes, interviewed, and hired yoga/meditation instructors and Reiki practitioners
Created and maintained online marketing through social media outlets and marketing events
Automated office operations, managed client correspondence, and tracked records
Maintained relationships between instructors and students through email, phone, and in-person communication
Informed current and potential customers of classes offered, workshops, services, and products
Uphold internal standards and productivity goals, balanced registers
Coordinated workshops and events with local businesses in the community
Sales Associate
Express
Merrillville, IN
08.2015 - 10.2016
Duties entailed selling store items, cashiering, coordinating shipment, and floor sets
Performed floor moves, merchandising, display maintenance to keep areas stocked, organized, and current
Answered calls to provide information about products, services, store hours, policies, and promotions
Maintained knowledge of current promotions, exchange guidelines, payments policies, and security practices
Arranged merchandise with signage and appealing displays to encourage customer sales
Purchased goods to maintain stock and prepare for assembly of clothes and merchandise.
Dietary Aide
Addison Pointe Health & Rehabilitation Center
Chesterton, IN
02.2014 - 05.2015
Prepared and delivered food to residents following sanitation and food handling guidelines; maintained up-to-date knowledge of latest research and trends through extended education
Completed frequent Dementia Training required by the facility and state
Helped patients with special needs by assisting them with their meals with kindness and patience.