Summary
Overview
Work History
Education
Skills
Timeline
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Anna Zust

Austin

Summary

Results-driven professional with experience in customer account management, sales development and team leadership. Proven ability to generate new business opportunities, manage customer relationships, and execute outbound prospecting strategies. Experienced in onboarding customers, driving revenue growth, and collaborating with cross-functional teams. Passionate and eager to contribute to CrowdStrike's mission.

Overview

4
4
years of professional experience

Work History

Brand Ambassador

Shar Snacks
02.2025 - Current
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

Concierge Team Member

NFC Amenity
09.2024 - Current
  • Serve as the primary point of contact for residents, addressing inquiries and requests with professionalism and courtesy.
  • Managed account inquiries, coordinated amenity reservations, and resolved issues effectively.
  • Partnered with property management and maintenance teams to enhance resident experiences.

Program Director

Gracie Barra Association
12.2020 - 08.2024
  • Managed customer accounts and established strong relationships with members.
  • Conducted cold calls and outreach initiatives to enroll over 100 members prior to the gym's opening.
  • Provided ongoing account support, ensuring satisfaction and retention of students and families.

Education

BBA - Marketing

Texas State University
San Marcos, TX
12-2023

Skills

  • Customer account management
  • Cold calling & lead generation
  • Outbound sales
  • Communication & active listening
  • Relationship building
  • Cross-functional collaboration

Timeline

Brand Ambassador

Shar Snacks
02.2025 - Current

Concierge Team Member

NFC Amenity
09.2024 - Current

Program Director

Gracie Barra Association
12.2020 - 08.2024

BBA - Marketing

Texas State University

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Anna Zust