Annabel Aparicio
Porterville,CA
Summary
Dynamic leader with proven expertise in staff management and payroll preparation, honed at APARICIO FARM LABOR CONTRACTING and Wells Fargo Bank, N.A. Excelled in fostering community outreach and customer service, achieving significant operational efficiencies. Skilled in mentoring teams towards exceeding goals, demonstrating a unique blend of interpersonal and analytical abilities. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
11
11
years of professional experience
Work History
Supervisor
APARICIO FARM LABOR CONTRACTING
01.2014 - Current
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted in hiring processes for seasonal workers, ensuring adequate staffing levels during peak periods.
- Oversaw logging operations to quickly identify unsafe working conditions, problems and process improvements.
- Led daily meetings focused on safety, policy implementation and performance improvement.
- Monitored workers to enforce safety regulations and warned or disciplined violators.
- Handled payroll processing accurately, ensuring timely payments to all employees.
- Increased accuracy in payroll processing by diligently verifying timesheets, calculating overtime pay, and resolving discrepancies before submission to payroll provider.
- Maintained strict confidentiality of all payroll information and records.
- Reduced payroll errors by conducting thorough audits and reconciliations each pay period.
- Approved regular payroll submissions for employees.
Banker
Wells Fargo Bank, N.A.
06.2015 - 05.2021
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Educated customers on features and benefits of banking products and services.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
- Educated customers on online banking and mobile banking applications.
- Processed applications for new accounts.
- Referred customers to other banking departments for specialized services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Maintained friendly and professional customer interactions.
- Balanced teller drawers and ATM cash.
- Opened, closed, and updated accounts for customers.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Mentored junior staff members, fostering a supportive work environment that encouraged professional growth and development.
- Trained new hires on customer service policies and procedures.
- Monitored and verified suspicious activity on customer accounts.
- Executed wire transfers, stop payments and account transfers.
- Received loan and utility payments, sending funds to correct destinations.
- Coordinated with other banking institutions for interbank transactions, ensuring smooth operation and customer satisfaction.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Fostered positive relationships with community members and local organizations through consistent communication and collaboration.
- Increased public awareness of available resources by organizing informational workshops, seminars, and events.
- Increased community engagement by developing and implementing targeted outreach programs.
- Improved public image of the organization by creating compelling marketing materials and social media content.
Education
High School Diploma -
Citrus High School
Porterville, CA05.2011
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Community outreach involvement
- Networking and Community Outreach
- Public Relations and Community Outreach
- Payroll Preparation
- Payroll submittals
- Teamwork and Collaboration
- Customer Service
- Friendly, Positive Attitude
- Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Banker
Wells Fargo Bank, N.A.
06.2015 - 05.2021
Supervisor
APARICIO FARM LABOR CONTRACTING
01.2014 - Current
High School Diploma -
Citrus High School
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