Annabel Leonhardt
Brooklawn
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Red Robin
01.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
Bogey's
08.2022 - 01.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Restaurant Hostess
Terra Nova
07.2021 - 05.2022
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Barista
Barnes and Noble College
10.2019 - 02.2020
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ05-2025
Skills
- Strong Work Ethic
- Exceptional customer service
- POS operation
- Positive and professional
- Calm Demeanor
- Hospitality service expertise
- Guest engagement
Affiliations
- Delta Phi Epsilon Sorority
Education and Training
true,other
References
References available upon request.
Timeline
Server
Red Robin
01.2024 - Current
Server
Bogey's
08.2022 - 01.2024
Restaurant Hostess
Terra Nova
07.2021 - 05.2022
Barista
Barnes and Noble College
10.2019 - 02.2020
Bachelor of Arts - Psychology
Rowan University
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