Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annabel Na

Corona,CA

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Overview

10
10
years of professional experience
2020
2020
years of post-secondary education

Work History

Cashier Team Lead

Lees sandwiches
Long Beach, California
06.2020 - Current

•Market and advertise on social media

  • Supervised cashier team and ensured smooth daily operations at Lees sandwiches.
  • Assisted customers with inquiries and resolved issues promptly and courteously.
  • Monitored inventory levels and reported shortages to management regularly.
  • Implemented best practices for maintaining cleanliness at the service area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Answered phone calls to assist customers with questions and orders.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Student Volunteer

Petco
Lakewood, California
10.2017 - 04.2018
  • Assisted customers in selecting pet supplies and products.
  • Maintained cleanliness and organization of store shelves and displays.
  • Supported team members during events and community outreach activities.

Student Volunteer

Country villa bay vista senior center
Long Beach, California
04.2016 - 08.2017
  • Assisted seniors with activities such as bingo, puzzles, and arts and crafts.
  • Assisted in meal preparation and distribution in the center's kitchen.
  • Helped maintain a safe environment by monitoring the well-being of participants.
  • Maintained a clean work area throughout each shift by disposing of trash, sanitizing surfaces.

Education

Jordan Highschool
Long Beach, California

Skills

  • Team leadership
  • Customer service
  • Inventory management
  • Social media marketing
  • Menu development
  • Organizational skills
  • Cash register operation
  • Opening and closing procedures
  • Heavy lifting
  • Cleaning and sanitizing

Timeline

Cashier Team Lead

Lees sandwiches
06.2020 - Current

Student Volunteer

Petco
10.2017 - 04.2018

Student Volunteer

Country villa bay vista senior center
04.2016 - 08.2017

Jordan Highschool
Annabel Na