Summary
Overview
Work History
Education
Skills
Timeline
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DeLajia Silva

Summary

Dynamic leader with proven customer service and team leadership skills. Developed through experience at Walmart and volunteer work at Greensboro Urban Ministry. Successfully enhanced team collaboration and optimized cash handling processes, resulting in significant improvements in transaction efficiency. Known for maintaining a positive attitude and being reliable. Strong focus on achieving results through effective problem-solving and interpersonal communication.

Overview

1
1
year of professional experience

Work History

Cashier Team Lead

Walmart
11.2022 - 01.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Volunteer

Greensboro Urban Ministry
11.2023 - 11.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

Bachelor of Science - Marketing

North Carolina A&T State University
Greensboro, NC
06-2026

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Punctual and Reliable
  • Positive Attitude
  • Leadership Qualities
  • Team Collaboration

Timeline

Volunteer

Greensboro Urban Ministry
11.2023 - 11.2023

Cashier Team Lead

Walmart
11.2022 - 01.2024

Bachelor of Science - Marketing

North Carolina A&T State University

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DeLajia Silva