Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Accomplishments
Timeline
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Lisa Smith

Lisa Smith

Washington,USA

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

17
17
years of professional experience

Work History

Cashier Team Lead

Family Dollar
Temple Hills, MD
10.2018 - 01.2020
  • Scanned, priced and bagged customer groceries quickly to keep lines moving
  • Complied with cash handling procedures to meet regional cashier variance policy
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale
  • Cleaned and stocked front end areas, including register changing tapes and ribbons
  • Learned roles of other departments to provide coverage and keep store operational
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
  • Maintained work area in clean and neat manner
  • Built and maintained productive relationships with employees
  • Greeted customers promptly and responded to questions
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
  • Operated cash register, collected payments and provided accurate change
  • Properly verified customer identification for alcohol or tobacco purchases
  • Processed all sales transactions accurately and promptly to prevent long customer wait times
  • Assisted customers with account updates, new service additions and promotional offers.

Cashier Assistant

The Club
Suitland, MD
05.2008 - 07.2008
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Greeted customers and provided assistance in locating items.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Informed customers about current promotions such as discounts on certain products or services offered by the store.
  • Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.

Assistant Manager

Quiznos
Clinton, MD
05.2003 - 05.2008
  • Managed daily operations, ensuring compliance with company policies and achieving high customer satisfaction ratings
  • Motivated staff to exceed sales targets, fostering a positive and productive work environment
  • Implemented inventory management system, reducing waste and improving stock accuracy by 20%
  • Maintained meticulous records of financial transactions, ensuring accurate reporting and compliance with corporate guidelines
  • Ensured compliance with health and safety regulations, achieving a 100% pass rate on all inspections.

Education

Medical Coding and Billing -

Bryant & Stratton College-Online
Buffalo, NY
10.2024

High School Diploma - Business

Bladensburg High School
Bladensburg, MD
06.2020

Skills

  • Customer Service
  • Problem Solver
  • Team Leadership
  • Store Opening and Closing
  • POS System Operation
  • Adaptability and Dependability
  • Flexible Schedule
  • Team Leadership

Additional Information

Quick learner with strong work ethics, dedicated to punctuality and continuous improvement in all tasks assigned. Managed daily operations, ensuring compliance with company policies and achieving high customer satisfaction ratings. Motivated staff to exceed sales targets, fostering a positive and productive work environment. Implemented inventory management system, reducing waste and improving stock accuracy by 20%. Maintained meticulous records of financial transactions, ensuring accurate reporting and compliance with corporate guidelines. Ensured compliance with health and safety regulations, achieving a 100% pass rate on all inspections.

Languages

ASL, Skillful

Accomplishments

  • deans list for winter 2023
  • deans list for fall 2023
  • gpa 4.0

Timeline

Cashier Team Lead

Family Dollar
10.2018 - 01.2020

Cashier Assistant

The Club
05.2008 - 07.2008

Assistant Manager

Quiznos
05.2003 - 05.2008

Medical Coding and Billing -

Bryant & Stratton College-Online

High School Diploma - Business

Bladensburg High School

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Lisa Smith