Annabella Buitrago
Buena Park,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
Work History
Administrative Manager
County Of Orange
01.2020 - 04.2023
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Delivered performance reviews, recommending additional training or advancements.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Updated reports, managed accounts, and generated reports for company database.
- Built and managed processes for tracking and monitoring department performance.
- Created reports, presentations and other materials for executive staff.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Administrative Manager II
County Of Orange
10.2012 - 03.2019
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Organized and updated databases, records and other information resources.
- Built and managed processes for tracking and monitoring department performance.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Met department budgets by monitoring and reporting on office expenses.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Created reports, presentations and other materials for executive staff.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Social Services Supervisor II
Count Of Orange
03.1991 - 09.2012
- Advocated for social and community service programs to increase awareness and funding.
- Conducted outreach activities to engage local stakeholders in programs.
- Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
- Managed volunteer programs focused on providing community services to underserved populations.
- Monitored program performance and outcomes for successful delivery of services.
- Referred families to shelters, legal resources, and educational programs.
- Implemented strategies to increase public awareness of social and community service programs.
- Partnered with local organizations to expand access to social and community services.
- Researched best practices and developed strategies to improve program outcomes.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Developed and implemented training programs for staff.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Provided leadership, guidance and support to staff members.
- Analyzed trends and data to inform decision-making and program development.
- Established and maintained relationships with key stakeholders.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Developed and created programs and monitored effectiveness against individual participant needs.
Education
Máster Of Business Administration - Accounting And Business Management
National University
Harbor Blvd, Santa Ana CA04.2000
Skills
- Operational Improvements
- Time Management
- Performance Improvement
- Critical Thinking
- Project Planning
- Department Leadership
- Social Perceptiveness
- Strategic Planning
- Project Management
Accomplishments
- Collaborated with team of 15 first line supervisors in the development of Sanction Re/Engagement , Early Engagement, Non- Compliance and Exemptions Projects
- Supervised team of 250 staff members.
- Achieved increase of performance measures through effectively helping staff with training, coaching, active listening and foster a creative and and safe environment, foster teamwork and empowerment of staff, creating a sense of ownership and urgency.
- Achieved Result by completing Task with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
Timeline
Administrative Manager
County Of Orange
01.2020 - 04.2023
Administrative Manager II
County Of Orange
10.2012 - 03.2019
Social Services Supervisor II
Count Of Orange
03.1991 - 09.2012
Máster Of Business Administration - Accounting And Business Management
National University