Annabella Confora
Havertown,PA
Summary
Sunrise senior living has taught me strong work ethic and excellent time management, excelling in customer service and team collaboration. Enhanced dining operations through effective training and process improvements, resulting in increased resident satisfaction. Detail-oriented and adaptable, I thrive in fast-paced environments while maintaining a professional appearance.
Overview
4
4
years of professional experience
Work History
Host
Kutztown Tavern
Kutztown, PA
02.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlist effectively to optimize seating efficiency.
- Collaborated with servers and kitchen staff to facilitate smooth service flow.
- Trained new hosts on procedures and customer service standards.
Lead Server
Sunrise Senior Living
Havertown, PA
05.2022 - Current
- Led dining staff to ensure exceptional service and resident satisfaction.
- Trained and mentored new servers on best practices and operational standards.
- Collaborated with kitchen staff to coordinate timely meal deliveries.
- Implemented process improvements that enhanced workflow efficiency in dining operations.
Education
Psychology
Kutztown University of Pennsylvania
Kutztown, PA06.2026
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Adaptable to change
Detail-oriented
Professional appearance
Timeline
Host
Kutztown Tavern
02.2025 - Current
Lead Server
Sunrise Senior Living
05.2022 - Current
Psychology
Kutztown University of Pennsylvania