Annabella Gagnon
SCS
Summary
Proactive and team-oriented professional with a history at Terry's Terrance, where I enhanced the dining experience through exceptional customer service and effective multitasking. Excelled in guest interaction and upselling, significantly enhancing productivity and collaboration. Skilled in training peers, a strong work ethic and a positive, professional demeanor.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Terry's Terrance
11.2019 - 01.2025
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts - English Composition
Wayne State University
Detroit, MI04-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Team collaboration
- Multitasking and organization
- Positive and professional
Certification
TIPS Certification
Timeline
Server
Terry's Terrance
11.2019 - 01.2025
Bachelor of Arts - English Composition
Wayne State University
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