Annabelle Balsiger

My role as a server for the past two years has consisted of many responsibilities. Some of these responsibilities include

• Ensured that each guest was served courteously, quickly, and efficiently.
• Checked food before serving it to customers.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Upheld high standards of sanitation in accordance with health department regulations.
• Prepared drinks according to standard recipes.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Assisted in training new servers.
• Followed health safety guidelines when preparing and serving food products.
• Took orders from customers accurately and in a timely manner.
• Monitored dining room for cleanliness and proper set-up at all times.
• Delivered food orders promptly and courteously.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Cleaned tables and chairs to prepare dining area for next customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Addressed complaints to kitchen staff and served replacement items.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Garnished dishes and beverages to serve visually appealing menu items.
• Presented menus and answered questions regarding items.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Informed customers of daily specials and signature menu items.
• Stocked service areas with supplies during slow periods.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
• Explained menu items, describing ingredients and cooking methods upon request.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Trained new employees to perform duties.
• Provided exceptional service to high volume of daily customers.
• Opening and closing the restaurant.

• Maintained open communication with parents regarding their child's progress.
• Developed age-appropriate activities and monitored children during playtime.
• Ensured that all safety regulations were followed while on duty.
• Collaborated with other staff members to effectively address the needs of each child.
• Encouraged positive behavior through verbal praise and positive reinforcement strategies.
• Monitored playground activities and ensured proper use of equipment at all times.
• Facilitated group discussions between peers to promote problem solving skills.
• Assisted with meal preparation and clean up after meals.
• Attended professional development workshops related to childcare industry standards.
• Implemented behavioral management techniques when necessary to ensure safety of all involved.
• Sanitized toys and tables to maintain clean, safe environment.
• Planned and implemented engaging activities to encourage creativity and expression.
• Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.

• Provided training sessions to new team members on branding best practices.
• Prepared detailed reports on customer feedback, sales performance, competitive analysis.
• Cultivated relationships with potential customers through direct marketing activities.
• Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
• Increased sales and brand awareness through face-to-face marketing.
• Built lasting relationships with customers by delivering first-call resolution.
• Promoted positive company image through superior customer service experiences.
• Implemented creative strategies to attract attention during public events.
• Conducted product demonstrations to highlight features and benefits.
• Utilized social media platforms to promote brand and interact with audience.
• Trained new brand ambassadors, sharing best practices and brand values.
• Assisted in the design and production of marketing materials.
• Provided exceptional customer service to enhance brand reputation.

• Assisted customers over the phone regarding store operations, product information and order placement.
• Ensured compliance with all safety regulations within the store environment.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Performed other duties as assigned by management.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Answered customer inquiries regarding store policies and procedures.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Balanced daily transactions on a computerized point-of-sale system.
• Followed company security procedures for handling large sums of money.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Greeted customers and answered any questions they had about the store's products and services.
• Conducted price checks for special orders or discounts as requested by customers.
• Resolved customer complaints professionally in accordance with company policy.
• Stocked shelves with merchandise when needed.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.