Annabelle Strauss
West Des Moines,Iowa
Overview
5
5
years of professional experience
Work History
Barista
Café Milo
08.2022 - Current
- Trained new employees, providing feedback on their progress, offering constructive criticism when necessary.
- Maintained a clean and organized workspace for optimal productivity while adhering to strict food hygiene regulations.
- Managed time effectively to balance both front and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor.
- Maintained a balanced cash drawer, ensuring accurate accounting at shift end.
Dog Daycare Attendant
Dogwoods Lodge
05.2023 - 08.2024
- Gave animals proper attention to promote secure environment in owner's absence.
- Reduced the risk of accidents by closely supervising play and promptly addressing any signs of aggression or distress in dogs.
- Maintained detailed records on each dog's behavior and health to provide insightful updates for pet owners.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Enhanced staff collaboration by participating in regular team meetings focused on improving efficiency, safety standards, and overall quality of care provided.
Waitress
Delmonico Event Catering
07.2019 - 08.2022
- Handled high-pressure situations with composure, maintaining excellent service standards during large events.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Proved successful working within tight deadlines and a fast-paced environment.
- Kept food staging areas clean and stocked to increase efficiency while working tables.
Barista
Lutheran Church of Hope Cafe and Bookstore
09.2019 - 03.2020
- Handled cash transactions accurately, maintaining balanced registers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Processed returns and exchanges efficiently, adhering to guidelines while prioritizing customer satisfaction.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Animal Science
Iowa State University
Ames, Iowa05.2025
High School Diploma -
West Des Moines Valley High School
West Des Moines, Iowa05.2020
Skills
- Customer Service
- Dependable and Responsible
- Patience and Empathy
- Team Collaboration
- Adaptable and Flexible
- Animal Behavior Analysis
Timeline
Dog Daycare Attendant
Dogwoods Lodge
05.2023 - 08.2024
Barista
Café Milo
08.2022 - Current
Barista
Lutheran Church of Hope Cafe and Bookstore
09.2019 - 03.2020
Waitress
Delmonico Event Catering
07.2019 - 08.2022
Bachelor of Science - Animal Science
Iowa State University
High School Diploma -
West Des Moines Valley High School