Dedicated office assistant with strong customer service skills and attention to detail, ensuring efficient administrative support and organized records.
Overview
10
10
years of professional experience
Work History
Office Assistant
Western Property Solutions
6221 Clark Rd
10.2022 - Current
Delivered consistent administrative support to ensure smooth operations in a busy office environment.
Handle bank runs and other responsibilities requiring accuracy and reliability.
Complete paperwork and maintain organized records.
Use Quickbooks to assist with accounting and financial tasks.
Conduct property walk-throughs and communicate professionally with clients and team members.
Receptionist, Referral Coordinator
Chico Immediate Care
Chico, CA
02.2020 - 07.2020
Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
Coordinated communication between medical staff and patients to streamline care processes.
Assisted patients with insurance inquiries, enhancing understanding of coverage options.
Maintained accurate patient records using electronic health record (EHR) systems for compliance.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Unit Host
Thomas Cuisine Management
Chico, CA
04.2018 - 11.2019
Delivered personalized customer service to enhance patient experience throughout the hospital.
Took meal orders directly from patients and accommodated individual dietary needs, preferences and restrictions.
Assembled and delivered meal trays accurately and efficiently.
Built positive relationships with patients through friendly and attentive service.
Medical Technician
Atria Senior Living
Paradise, CA
08.2016 - 01.2018
Administered medications and treatments following established protocols for resident care.
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Participated in resident activities and helped create a welcoming, positive environment.
Communicated professionally with residents, families, pharmacies and medical providers.