Anna C. Wladarczyk
Brooklyn,NY
Summary
Customer service professional with strong interest in Airline Industry as a Customer Service agent, With 7 years of work experience,exceptional communication and interpersonal skills; excellent problem solving and analytical capabilities; Detail oriented and ability to learn and adapt to new environments quickly.
Proficient Cosmetologist with 9 years of experience in hair care. Successful at natural treatments and comprehensive plans for individualized client care. Offering extensive knowledge of hair care and selling techniques.
Positive Beautician with 9 years of experience and driven work ethic. Focused on satisfying client needs and building loyalty to business. Service-oriented mindset and extensive experience performing facials, pedicures, manicures, massage and body wraps.
Overview
24
24
years of professional experience
Work History
Beautician/Barber
Touch of Elegance
Brooklyn, NY
12.2008 - Current
- Provide a number of hair styling services to clients, such as cutting, braiding, weave styles, trimming and shampooing;
- Clean and sterilize scissors, combs, clippers, and all other instruments
- Clean work stations and sweep floors to maintain cleanliness and acceptable appearance of shop.
CSA - Customer Service Agent
Envoy Air Inc
Jamaica, NY
02.2016 - 01.2023
- Scan boarding passes, check-in passengers
- Operate Jet Bridge, communicate with Supervisors and Pilots
- Prepare all domestic flights for departure.
Beautician/Cashier
Hair Town Beauty Supply
Brooklyn, NY
08.2006 - 10.2008
- Assisted in maintaining a clean, well-stocked store for customers during their shopping experience; organized merchandise, and transported merchandise from stockroom to sales floor; maintained a current knowledge of new and existing products and services
- Performed a number of hair styling services to clients, such as cutting, braiding, weave styles, trimming and shampooing
- Cleaned work stations and swept floors to maintain cleanliness and acceptable appearance of shop.
Sales Clerk / Manager
Fouchong Electronics
Brooklyn, NY
03.2002 - 07.2005
- Received calls for installations and scheduled technicians accordingly; monitored and managed inventory of cellphones from various carriers for sale;
- Maintained store by ensuring all items are stocked, count funds end of store closing, made bank deposits, prepare weekly staff schedule.
Education
AAS - Nursing
Bronx Community College
01.2023
Skills
Great communication skills with the customers , very helpful person in giving direction solving problems and demonstrating patience,making sure customers satisfaction and help resolve customers complaints
Timeline
CSA - Customer Service Agent
Envoy Air Inc
02.2016 - 01.2023
Beautician/Barber
Touch of Elegance
12.2008 - Current
Beautician/Cashier
Hair Town Beauty Supply
08.2006 - 10.2008
Sales Clerk / Manager
Fouchong Electronics
03.2002 - 07.2005
AAS - Nursing
Bronx Community College