Annacred Okemwa
Nairobi,MA
Summary
Early-Career Sales Professional experienced in cold calling, CRM software utilization, and building rapport. Achieved revenue growth through effective lead conversion and pipeline management, while supporting customer needs with tailored presentations. Focused on enhancing customer relationships and ensuring exceptional service delivery.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Sales Agent
Trueblaq Agency
Nairobi, Kenya
02.2024 - 06.2026
- Built strong client relationships by addressing needs and presenting tailored service solutions.
- Identified qualified leads and converted prospects through targeted outreach and follow-up.
- Managed sales pipeline activities, maintaining accurate records and timely status updates.
- Delivered product presentations that clarified benefits and supported purchase decisions.
- Coordinated with internal teams to resolve customer concerns and ensure smooth service delivery.
Credit Officer
Platinum Credit Ltd - Hq
Westlands, Nairobi
03.2020 - 01.2024
- Evaluated borrower risk, recommending approvals aligned with lending policies and compliance requirements.
- Assessed credit applications, verifying customer information and affordability for loan decisions.
- Monitored portfolio quality, identifying delinquent accounts and initiating recovery actions.
- Coordinated field visits to confirm applicant details and strengthen loan security.
- Processed loan documentation, ensuring accuracy, completeness, and timely disbursement.
- Advised clients on repayment terms, product requirements, and credit obligations.
Education
High School Diploma -
Statehouse Girls High School
Nairobi, Kenya12-2020
Bachelor of Arts - Gender And Development Studies
Kenyatta University
Nairobi, Kenya12-2025
Skills
- Client relationship management
- Customer support
- Sales coaching
- Technical assistance
- Stress management
- Professional networking
- Lead generation
- Product demonstrations
- Prospecting calls
- CRM systems
- Relationship building
- Market expansion
Certification
- Data Entry Training - 2022-2023
- CSP - Certified Sales Professional
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Sales Agent
Trueblaq Agency
02.2024 - 06.2026
Credit Officer
Platinum Credit Ltd - Hq
03.2020 - 01.2024
Bachelor of Arts - Gender And Development Studies
Kenyatta University
High School Diploma -
Statehouse Girls High School