Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Anna Giselle Carvalho

Danbury,CT

Summary

Detail-oriented Patient Access Representative experienced in patient registration, insurance verification, and maintaining electronic health records. Proven ability to improve operational efficiency and enhance patient satisfaction through effective communication and collaboration with clinical staff.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Patient Access Representative

Nuvance Health
Danbury, CT
08.2025 - Current
  • Assisted patients with appointment scheduling and registration processes.
  • Verified insurance eligibility and benefits for patient accounts.
  • Streamlined patient check-in procedures to enhance efficiency.
  • Provided exceptional customer service by addressing patient inquiries promptly.
  • Maintained accurate electronic health records for improved data management.
  • Collaborated with clinical staff to ensure seamless patient transitions.

Education

Bachelor of Science - Nursing

University of Bridgeport
Bridgeport, CT
08.2028

High School Diploma -

New Milford High School
New Milford, CT
06.2025

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Medical terminology
  • Team collaboration
  • Relationship building
  • Patient confidentiality and data security

Certification

CPR, AED and first aid certified (Adults and children)

Languages

Spanish
Full Professional
English
Native or Bilingual
Portuguese
Full Professional

Interests

  • Adventure Travel
  • Fashion and Style
  • Personal Development and Self-Improvement
  • Road Trips

Timeline

Patient Access Representative

Nuvance Health
08.2025 - Current

Bachelor of Science - Nursing

University of Bridgeport

High School Diploma -

New Milford High School