Anna Grace Devine
Spanish Fort
Summary
Proven professional with a strong background in client engagement and operational management, notably at Gulf Regional Early Childhood Services. Excelled in multitasking and reliability, enhancing data management and client satisfaction. Achieved significant improvements in case resolution efficiency and store operation, leveraging skills in document filing and crisis support.
Overview
10
10
years of professional experience
Work History
Family Engagement Advocate
Gulf Regional Early Childhood Services
Mobile, AL
04.2022 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Assistant Manager
Banana Republic Factory Store
Foley, AL
05.2016 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Foster Care Caseworker
Baldwin County Department of Human Resources
Robertsdale, AL
02.2020 - 10.2020
- Effectively managed high caseloads while adhering to strict timelines for documentation submission and reporting requirements set forth by state regulations.
- Collaborated with multidisciplinary teams to address the physical, emotional, social, and educational needs of children in foster care.
- Promoted positive relationships between birth parents and foster caregivers through mediation efforts during scheduled visitations.
Assistant In Business Office
Coastal Alabama Community College
Bay Minette
01.2017 - 05.2017
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Improved data management by creating comprehensive databases for easier access to critical information.
Education
Bachelor of Arts - Social Work
The University of West Florida
Pensacola, FL12-2020
Bachelor of Arts - General Studies
Coastal Alabama Community College
Bay Minette, AL05-2017
Skills
- Document filing
- Crisis support
- Writing and editing
- Multitasking
- Reliability
Timeline
Family Engagement Advocate
Gulf Regional Early Childhood Services
04.2022 - Current
Foster Care Caseworker
Baldwin County Department of Human Resources
02.2020 - 10.2020
Assistant In Business Office
Coastal Alabama Community College
01.2017 - 05.2017
Assistant Manager
Banana Republic Factory Store
05.2016 - 04.2022
Bachelor of Arts - Social Work
The University of West Florida
Bachelor of Arts - General Studies
Coastal Alabama Community College