Annagrace Hood
Bardstown,KY
Summary
Accomplished Certified Pharmacy Technician from Walgreens Pharmacy, medication dispensing and insurance billing, with an eye to pay attention to detail. Nationally certified, with a proven track record in improving customer service and claims processing. I excels in problem-solving and communication, ensuring high-quality patient care and confidentiality.
Overview
2
2
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens Pharmacy
08.2022 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Helped maintain and manage medication inventory.
- Customer confidentiality
- Nationally certified through Pearson View.
- Certified to give immunizations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
High School Diploma -
Washington County High School
Springfield, KY05-2020
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Medication dispensing
- Time management
- Verbal and written communication
Timeline
Certified Pharmacy Technician
Walgreens Pharmacy
08.2022 - Current
High School Diploma -
Washington County High School
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