Hi, I’m
Anna Grace Rice
Savannah,GA
Summary
Hello, my name is Anna Grace. I am a dedicated Client Success Specialist with strong skills in client communication, email marketing, data entry, and cross-functional collaboration. I have the proven ability to streamline workflows and develop engaging training materials that enhance the client onboarding experience. Currently pursuing a bachelor’s degree in Marketing. I enjoy building genuine relationships with clients and colleagues, and I’m always excited to take on new challenges.
Overview
6
years of professional experience
Work History
PremPageRemote (Work from Home)
Client Success Specialist
03.2024 - 10.2025
Job overview
- Manage client communications through multiple channels (phone, email, and text).
- Conduct cold calling campaigns to engage prospects while maintaining detailed records in CRM systems.
- Collaborate using Slack and Notion to streamline workflows.
- Create weekly email marketing campaigns referencing the 'blog of the week'.
- Create instructional Loom videos to enhance client onboarding and provide clear, visual guidance for clients.
- Evaluate and provide feedback on website design elements to improve user experience.
Cross Creek Elementary
Substitute Teacher
09.2022 - 11.2023
Job overview
- Ensured students stayed on task and provided assistance as needed.
- Taught lessons and assessed assignments as directed by classroom teachers.
- Handled any problems/behaviors that occur in the classroom.
- Ensured students understood the material being taught and provided differentiated support based on individual learning needs.
DDP Boutique
Inventory Assistant
07.2021 - 09.2022
Job overview
- Made sure all items and inventory were correctly put into our system.
- Stocked shelves on a regular basis and organized different areas in the warehouse.
- Printed tags for clothing based on SKU number.
- Created detailed lists for items based on location, size, and color.
- Input data into the system.
South Georgia Pecan Gift Shop
Store Front Manager
09.2020 - 07.2021
Job overview
- Answered incoming calls and assisted customers coming into the store front.
- Stocked shelves with inventory and made sure everything was organized and correctly labeled.
- Decorated the store front for every holiday.
- Helped customers place bulk orders over the phone and in-person.
Education
Valdosta State UniversityValdosta, GA
from Early Childhood Education
08.2020 - 07.2021
Thomas County Central High SchoolThomasville, GA
University Overview
- High School Diploma
Southern Regional Technical CollegeThomasville, GA
Some College (No Degree) from Core Classes
University Overview
- Completed college courses through our Dual Enrollment Program as a junior and senior in high school.
- Completed a year of college after Valdosta State University due to moving back home then transferred to Albany State University.
Albany State UniversityAlbany, Georgia, GA
Some College (No Degree) from Marketing
12.2025
University Overview
- Actively pursuing a bachelors degree in Business Administration in Marketing.
Skills
- Data Entry Specialist
- Email Marketing
- HubSpot CRM
- Administrative Work
- Virtual Meeting Platforms (Zoom, Teams)
- Team Collaboration Tools (Slack, Notion)
- Document Management
- Microsoft Office Suite
- Time Management
- Effective Verbal and Written Communication
- Google Analytics
- Computer Skills
- Client Communications
- Teaching
- Critical Thinking and Problem Solving
- Organization
- Leadership
- Teamwork