AnnaLe Boley

• Supervised daily operations, ensuring high-quality service and customer satisfaction.
• Implemented inventory management practices, reducing waste and improving supply tracking.
• Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly, increasing sales by 10%.
• Acted with integrity, honesty, and knowledge to promote culture of company.

• Collaborated with team members to streamline service workflow during record breaking high volume customer attendance.
• Developed personalized relationships with regular customers to enhance loyalty and satisfaction.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

- Resolved complex customer issues through collaboration with sales and manufacturing departments.

- Ensured customer satisfaction by employing effective communication and problem-solving skills.

- Utilized new information quickly and effectively facilitated Stripe and Quickbooks programs in order to effectively and accurately track sales data.

• Earned Employee of the Month across the entire region within the initial three months of hire.
• Maintained number one store placement in the region for seven months straight.
• Assigned tasks based on associates' skill levels to enhance team efficiency.
• Cultivated strong client relationships through effective issue resolution and communication skills.

• Managed over 55 customer calls per day while interacting with face to face sales as well.
• Assisted customers with product selection, utilized the skill of up-selling, and addressed inquiries efficiently.
• Trained new staff on register operations and customer transaction procedures.