Annaleyse Pollock
Corydon,US
Summary
Dynamic Account Receivable Specialist at Lifespring Health Systems with proven expertise in problem resolution and effective communication. Successfully managed billing discrepancies and improved collection processes, enhancing cash flow. Skilled in accounts receivable software and team management, fostering strong client relationships and ensuring accurate financial documentation.
Overview
10
10
years of professional experience
Work History
Account Receivable Specialist
Lifespring Health Systems
Jeffersonville, Indiana
04.2023 - Current
- Managed customer accounts and resolved billing discrepancies swiftly.
- Analyzed account aging reports to identify overdue payments promptly.
- Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
- Researched past due accounts and initiated collection efforts in a timely manner.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Prepared and submitted accounting documents and reports for review, authorization and processing.
- Maintained accurate records of all accounts receivable transactions.
- Utilized specialized software systems for tracking customer accounts receivables activity.
- Managed timely invoicing of clients and ensured accurate billing details.
Tax Preparer Assistant
H&R Block
Corydon, US
12.2022 - 04.2023
- Supported the efforts of senior-level accounting and tax preparation professionals to increase office productivity.
- Created work papers and lead sheets, as well as tax projects and payment forecasts.
- Alerted clients to potentially beneficial products and services, which led to more business opportunities.
- Corresponded with the appropriate tax departments regarding customer requirements and issues.
- Gathered detailed information and required paperwork from clients to complete tax returns.
- Maintained confidentiality of sensitive client information throughout the filing process.
- Collaborated with team members to streamline workflow during peak tax season.
Press Operator
American Technology Components
Elkhart, US
10.2020 - 07.2022
- Was in charge of setting up and testing the safety equipment.
- Gathered parts for assembly.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Was in charge of maintaining product standards and quality-control programs.
- Checked the functionality and quality of products and subassemblies.
- Checked the quality and accuracy of completed orders.
- Double-checked orders to ensure their quality and accuracy.
Childcare Assistant
Rainbow's End Child Care
Corydon, US
08.2019 - 08.2020
- Encouraged children to participate in classroom activities.
- Maintained a positive demeanor to facilitate a stable, consistent environment.
- Worked with parents and daycare management to address behavioral and learning issues.
- Ensured the safety and cleanliness of the toys and surfaces by sterilizing them.
- Observed play activities in order to identify both positive and negative behaviors.
- Spoke with parents about their daily activities, as well as positive and negative developments.
- Used positive behavior management techniques to improve social interactions and emotional development.
Supervisor
Sky Zone Trampoline Park
Mishawaka, US
07.2016 - 08.2019
- Provided professional, friendly, and engaging service on a consistent basis.
- Was in charge of training new employees.
- Assessed work performance through scheduled and impromptu evaluations.
- Maintained a high level of morale and teamwork on the production floor through frequent communication with numerous employees.
- Helped with manufacturing, safety, inventory control, and process implementation in all areas.
- Created training materials, task and process guidelines, and provided employees with clear and concise instructions.
Education
High School -
Mishawaka High School
Mishawaka, IN01.2016
International Studies - Some college (No degree)
Indiana University Southeast
New Albany, INArchaeology - Some college (No degree)
Ball State University
Muncie, INSkills
- Administrative support
- Effective communication
- Planning and coordination
- Relationship development
- Organization skills
- Team management
- Project organization
- Problem resolution
- Supervision
- Team building
- Customer service
- Documentation filing
- Time management
- Accounts receivable expertise
- Investigative research
- Claims processing
- Spreadsheets and journal entries
- Research and due diligence
- Accounts receivable software
- Microsoft Excel
Timeline
Account Receivable Specialist
Lifespring Health Systems
04.2023 - Current
Tax Preparer Assistant
H&R Block
12.2022 - 04.2023
Press Operator
American Technology Components
10.2020 - 07.2022
Childcare Assistant
Rainbow's End Child Care
08.2019 - 08.2020
Supervisor
Sky Zone Trampoline Park
07.2016 - 08.2019
High School -
Mishawaka High School
International Studies - Some college (No degree)
Indiana University Southeast
Archaeology - Some college (No degree)
Ball State University