Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager

Annalia Hopper

Summary

Personable and dedicated customer service representative with more than 10 years of experience between sales and food & beverage industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Pool Server/Bartender

The Windsor Court Hotel
New Orleans, LA
05.2024 - 10.2024

Head Hostess

The Grille Room
New Orleans, LA
05.2023 - 11.2023

Jewelry Sales Associate

Macy's
Bloomington, IN
09.2018 - 05.2020

Server

O'Charley's Restaurant & Bar
Greenfield, IN
05.2017 - 08.2018

Cash Lead

Shoe Carnival
Noblesville, Indiana
06.2015 - 08.2016

(317) 773-5270

Hostess

Bob Evans
Noblesville, Indiana
01.2013 - 06.2015

(317) 776-6037

Education

Master of Arts - Creative Writing

University of New Orleans
New Orleans, LA
05-2025

Bachelor of Arts - English

Indiana University
05-2020

High School Diploma -

Noblesville High School
08-2016

Skills

  • POS operation
  • Time management
  • Team collaboration
  • Effective communication
  • Guest seating
  • Exceptional customer service
  • Memory retention
  • Upselling techniques
  • Courteous demeanor
  • Bartending
  • Serving

Certification

  • TIPS certification

Timeline

Pool Server/Bartender

The Windsor Court Hotel
05.2024 - 10.2024

Head Hostess

The Grille Room
05.2023 - 11.2023

Jewelry Sales Associate

Macy's
09.2018 - 05.2020

Server

O'Charley's Restaurant & Bar
05.2017 - 08.2018

Cash Lead

Shoe Carnival
06.2015 - 08.2016

Hostess

Bob Evans
01.2013 - 06.2015

Master of Arts - Creative Writing

University of New Orleans

Bachelor of Arts - English

Indiana University

High School Diploma -

Noblesville High School
Annalia Hopper