Annalia Hopper
Summary
Personable and dedicated customer service representative with more than 10 years of experience between sales and food & beverage industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pool Server/Bartender
The Windsor Court Hotel
New Orleans, LA
05.2024 - 10.2024
Head Hostess
The Grille Room
New Orleans, LA
05.2023 - 11.2023
Jewelry Sales Associate
Macy's
Bloomington, IN
09.2018 - 05.2020
Server
O'Charley's Restaurant & Bar
Greenfield, IN
05.2017 - 08.2018
Cash Lead
Shoe Carnival
Noblesville, Indiana
06.2015 - 08.2016
(317) 773-5270
Hostess
Bob Evans
Noblesville, Indiana
01.2013 - 06.2015
(317) 776-6037
Education
Master of Arts - Creative Writing
University of New Orleans
New Orleans, LA05-2025
Bachelor of Arts - English
Indiana University
05-2020
High School Diploma -
Noblesville High School
08-2016
Skills
- POS operation
- Time management
- Team collaboration
- Effective communication
- Guest seating
- Exceptional customer service
- Memory retention
- Upselling techniques
- Courteous demeanor
- Bartending
- Serving
Certification
- TIPS certification
Timeline
Pool Server/Bartender
The Windsor Court Hotel
05.2024 - 10.2024
Head Hostess
The Grille Room
05.2023 - 11.2023
Jewelry Sales Associate
Macy's
09.2018 - 05.2020
Server
O'Charley's Restaurant & Bar
05.2017 - 08.2018
Cash Lead
Shoe Carnival
06.2015 - 08.2016
Hostess
Bob Evans
01.2013 - 06.2015
Master of Arts - Creative Writing
University of New Orleans
Bachelor of Arts - English
Indiana University
High School Diploma -
Noblesville High School
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