Summary
Overview
Work History
Education
Skills
Timeline
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Annalicia Willliams

The Bronx,NY

Summary

Proven problem-solver and effective communicator, I enhanced guest experiences at Joonbug and supported educational goals at Mind Builders Creative Arts Center. Leveraging skills in music theory and active listening, I contributed to secure, engaging environments, achieving positive feedback for professionalism and adaptability. My approach consistently prioritizes results, blending creativity with critical thinking to meet and exceed objectives.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Ticket Taker

Joonbug
01.2024 - 01.2024
  • Enhanced customer experience by providing friendly and efficient ticket-taking services.
  • Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
  • Maintained accurate records of attendance by diligently scanning tickets at the entrance.
  • Received consistently positive feedback from supervisors for punctuality, professionalism, and commitment to quality service delivery within the role of Ticket Taker.
  • Assisted in resolving patron issues, demonstrating excellent problem-solving skills and professionalism.
  • Ensured guest satisfaction with prompt assistance in navigating the venue or addressing concerns regarding their tickets.

Teacher's Assistant

Mind Builders Creative Arts Center
01.2018 - 06.2019
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.

Volunteer

Mind Builders Creative Arts Center
01.2018 - 06.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported classroom activities, tutoring, and reviewing work.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Assisted with coordination and administration of complete dance program.

Education

Bronx Community College
Bronx, NY
01.2023 - 05.2025

High School Diploma -

Talent Unlimited High School
Manhattan, NY
01.2023 - 08.2025

Skills

  • Music industry knowledge
  • Music Theory
  • Problem-Solving
  • Teamwork and Collaboration
  • Songwriting proficiency
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Critical Thinking
  • Organizational Skills
  • Creative Thinking
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making

Timeline

Ticket Taker

Joonbug
01.2024 - 01.2024

Bronx Community College
01.2023 - 05.2025

High School Diploma -

Talent Unlimited High School
01.2023 - 08.2025

Teacher's Assistant

Mind Builders Creative Arts Center
01.2018 - 06.2019

Volunteer

Mind Builders Creative Arts Center
01.2018 - 06.2019

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Annalicia Willliams