Annaliese Bermudez
Long Beach,CA
Summary
Dedicated food service professional skilled in enhancing customer engagement and satisfaction. Expertise in menu presentation, order accuracy, and transaction processing to ensure efficient dining experiences. Strong communicator adept at addressing inquiries and resolving issues to build brand loyalty. Capable of multitasking while maintaining attention to detail in fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server/Host
Katella Deli Bakery & Restaurant
Los Alamitos, California
02.2025 - Current
- Presented menus and described bakery specials, daily soups, and house favorites.
- Took food and drink orders accurately for dine-in guests.
- Processed checks and handled payment transactions at front counter.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Presented menus and answered questions regarding items.
- Set up tables in between patrons to reduce wait times.
Barista
Boba bee
Long Beach, California
08.2023 - 02.2025
- Prepared Boba bee milk tea drinks following shop recipes
- Cleaned service areas, utensils, and drink equipment
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages
- Addressed and resolved customer concerns to maintain brand loyalty.
Cashier
Heartwell Baseball
Long Beach
05.2021 - 11.2022
- Handled cash and card payments using point-of-sale system
- Balanced register drawers to ensure accurate cash flow during game operations
- Assisted fellow cashiers with payment procedures and enhanced guest service experience
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of the checkout area to promote a welcoming shopping environment.
- Performed other duties as assigned by management.
Education
Millikan
Long BeachSkills
- Food service
- Menu knowledge
- Menu recommendations
- Customer service
- Cash handling
- Effective communication
- Multitasking
- Attention to detail
- Team coordination
- Problem solving
Certification
- CPR
- Lifeguard
- Alcohol
- Food handlers
Timeline
Server/Host
Katella Deli Bakery & Restaurant
02.2025 - Current
Barista
Boba bee
08.2023 - 02.2025
Cashier
Heartwell Baseball
05.2021 - 11.2022
Millikan