Anna Liezel Jeanjaquet
Sebring,FL
Summary
Proven Laboratory Supervisor with a track record of enhancing test result turnaround times and maintaining high-quality standards at AdventHealth Wauchula. Expert in equipment troubleshooting and method development, complemented by strong relationship-building skills. Excelled in creating efficient workflows and fostering team collaboration, significantly improving laboratory operations and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Interim Manager
AdventHealth Wauchula
, FL
01.2024 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Laboratory Supervisor
AdventHealth Wauchula
, FL
01.2023 - 12.2023
- Reduced turnaround time for test results by optimizing workflows and laboratory procedures.
- Maintained equipment and facilities in good working order.
- Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
- Created quality control reports on monthly basis.
- Ensured accuracy in testing by maintaining rigorous quality control standards and regularly calibrating equipment.
- Established a safe working environment by enforcing strict adherence to safety protocols and guidelines.
- Prepared employee schedules according to individual needs and skills, as well as coverage requirements.
- Provided excellent customer service to clients by addressing inquiries promptly, providing accurate test results, and offering expert guidance on interpreting findings when necessary.
Medical Laboratory Scientist
AdventHealth Wauchula
, FL
09.2010 - 01.2023
- Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting.
- Streamlined laboratory processes, reducing turnaround time for critical tests.
- Performed pre-analytical, analytical and post-analytical processing procedures.
- Trained and mentored new staff to achieve efficiency and maintain daily operational consistency.
Medical Laboratory Scientist
Bacolod Adventist Medical Center
, Philippines
02.2005 - 07.2010
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
- Analyzed laboratory findings to check accuracy of results.
- Enhanced patient care by accurately performing and interpreting laboratory tests in hematology, chemistry, microbiology, and blood bank departments.
- Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
Medical Laboratory Scientist - PRN
AdventHealth Wauchula
, FL
08.2024 - Current
- Performed pre-analytical, analytical and post-analytical processing procedures.
- Documented test results using computerized and manual transcription methods.
- Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits.
- Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting.
Education
Bachelor of Science - Medical Technology
University of Negros Occidental-Recoletos
Bacolod City, Philippines 610004.1997
Skills
- Verbal and written communication
- Method Development
- Relationship Building
- Training and mentoring
- Equipment Troubleshooting
Timeline
Medical Laboratory Scientist - PRN
AdventHealth Wauchula
08.2024 - Current
Interim Manager
AdventHealth Wauchula
01.2024 - 07.2024
Laboratory Supervisor
AdventHealth Wauchula
01.2023 - 12.2023
Medical Laboratory Scientist
AdventHealth Wauchula
09.2010 - 01.2023
Medical Laboratory Scientist
Bacolod Adventist Medical Center
02.2005 - 07.2010
Bachelor of Science - Medical Technology
University of Negros Occidental-Recoletos
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