Elizabeth Nicole Reyes-Valdez
Lockhart,Texas
Summary
Enthusiastic and dependable candidate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task management with medical knowledge. Motivated to learn, grow and excel in the medical field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lockhart Family Medicine
01.2023 - Current
- Provides customer care and service in fast-paced medical environment in person, over the phone, and by video appointment.
- Sanitize, restock, and organizes exam rooms and medical equipment.
- Direct patients to exam rooms, field questions, and prepare for physician examinations.
- Obtain client medical history, medication information, symptoms, and allergies.
- Performs HIPAA compliment medical record management including filing, organizing and scanning documents
- Utilize EMR system to access patient charts
- Administer injections, take vitals, and assist provider in various exams
- Conducts X-Rays and EKGs
- Answers multi-line patient calls
- Completes referrals and insurance authorizations
Vocal Director
Unity Performing Arts Project
07.2015 - Current
- Taught music appreciation, history and fundamentals to vocalists and musicians of varying genres, ages (4-85) and skill levels.
- Planned and scheduled rehearsals and performances and arranged details such as locations, accompanists and instrumentalists.
- Directed groups at rehearsals and live performances.
- Considered factors such as ensemble size and abilities, availability of scores and need for musical variety to select performance pieces.
- Handled requests for specific musical selections.
Covid-19 Clinic Screener/Technician
Walmart Pharmacy
03.2021 - 07.2021
- Prepared vaccination space at start of shift and executed quick turnovers between appointments.
- Protected patients by following strict HIPAA protection requirements and internal data security procedures during pandemic
- Assisted with documenting clinic activities and updated medical records.
- Helped pharmacy staff register and process patients.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Performed clerical duties, such as processing paperwork, data entry, and answering phones.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Coordinated with Pharmacist to assist with appointment scheduling.
Phlebotomy Student
Lamson Institute
09.2018 - 07.2019
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
Pharmacy Technician
Walgreen's Pharmacy
05.2014 - 12.2015
- Communicated with patients and healthcare providers to collect information about prescriptions, medical conditions, and address questions both in person and by using a multi-line phone system.
- Calculated dosages, filled prescriptions and prepared prescription labels.
- Counted, measured, and compounded medications following standard procedures.
- Liaised with other pharmacies to eliminate issues related to medication supply and demand.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Pharmacy Technician Intern
Walgreen's Pharmacy
09.2013 - 05.2014
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked automated medication dispensing equipment.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Assisted with filling of prescriptions.
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
Education
60+ Credited Hours - Psychology/ Sociology
Texas State University
San Marcos, TXHigh School Diploma -
Lockhart High School
Lockhart, TX05.2014
Skills
- Bookkeeping and Accounting
- Supply Ordering and Restocking
- Cleaning and Sanitizing
- Patient Recordkeeping
- Client Education
- Time Management
- Equipment Preparation
- Attention to Detail
- Appointment Scheduling
- Problem Resolution
- Reception Area Maintenance
- Customer Service
- Patient Care Monitoring
- Vital Signs Measurement
- Sharps Collection
- Specimen Collection
- Patient Relations
- Data Entry
- Vacuum Tube and Syringe Use
- Paperwork Processing
- Relationship Building
- Task Prioritization
- Dispensing Medications
- Detail-Oriented
- Patient Profile Setup
- Answering and Routing Calls
- Prescription Refill Fulfillment
- Prescription Filling and Labeling
- Customer Identification Checks
- Safety Protocols and Risk Management
- Confidentiality Practices
Certification
- Certified Phlebotomist, MedCA - Current
- PTCB Certified CPHT Pharmacy Technician - Current
Timeline
Medical Assistant
Lockhart Family Medicine
01.2023 - Current
Covid-19 Clinic Screener/Technician
Walmart Pharmacy
03.2021 - 07.2021
Phlebotomy Student
Lamson Institute
09.2018 - 07.2019
Vocal Director
Unity Performing Arts Project
07.2015 - Current
Pharmacy Technician
Walgreen's Pharmacy
05.2014 - 12.2015
Pharmacy Technician Intern
Walgreen's Pharmacy
09.2013 - 05.2014
60+ Credited Hours - Psychology/ Sociology
Texas State University
High School Diploma -
Lockhart High School
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