Annalise Boateng
The Bronx,NY
Summary
Versatile and customer-oriented restaurant professional with experience as both a hostess and server in busy, high-energy dining environments. Skilled in providing warm, attentive service from the moment guests arrive to the time they leave. Strong at managing reservations, handling seating flow, and delivering accurate, friendly table service. Known for excellent communication, multitasking, and a team-first attitude. Dedicated to creating a smooth, enjoyable guest experience with professionalism and a positive approach.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Central Market New York
Manhattan, New York
04.2023 - Current
- Managing cash registers, processing payments and ensuring accuracy in transactions.
- Resolving issues relating to billing or customer service to ensure smooth and efficient checkout experience.
- Ensuring overall good and quality customer experience and satisfaction.
Server and Hostess
Bersi Ethiopian restaurant
Brooklyn, New York
06.2023 - 02.2025
- Take and confirm reservations.
- Managing seating chart to ensure table turnover.
- Greeting and seating guests.
- Take food and drink orders and answer menu-related questions and make recommendations.
- Relay orders to kitchen and ensure fast and smooth delivery.
- Clean tables and clear dishes between courses.
- Suggest deserts to increase sales and enhance guest experience.
- Provide check, process payment and thank guests upon departure.
- Work with the entire team to ensure smooth service.
Front of House of Member and Cashier
Fresh & co Restaurant
Manhattan, New York
09.2022 - 01.2025
- Performed general cashier duties including handling transactions and ensuring efficient customer checkout experience.
- Taking orders and preparing orders including grain bowls, salads and sandwiches.
- Making different types of coffee drinks and smoothies.
- Training new cashiers and cooperating with co-workers and reman members to ensure quality operations.
Education
Bachelor of Arts - Human Resources
City University of New York
New York, NY10-2027
Skills
- Friendly, attentive, and responsible
- Very cooperative with team members and quick to learning and adapting to new job descriptions and menu
- Good at multitasking and very attentive to details
- Very energetic and have good sales ability to increase restaurant sales
- Have a nice professional and clean appearance
Timeline
Server and Hostess
Bersi Ethiopian restaurant
06.2023 - 02.2025
Cashier Team Lead
Central Market New York
04.2023 - Current
Front of House of Member and Cashier
Fresh & co Restaurant
09.2022 - 01.2025
Bachelor of Arts - Human Resources
City University of New York