Klara Wentzel
Point Lookout,MO
Summary
Motivated individual with a background in music and customer service. Demonstrated ability to work collaboratively and handle varied responsibilities, from managing events to providing excellent customer support. Ready to contribute positively to a team while continuing to grow skill set in the music industry.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Keeter Center
Point Lookout, MO
05.2025 - 12.2025
- Supervised daily cash operations, ensuring accurate transactions and adherence to policies.
- Trained new cashiers on register systems and customer service protocols.
- Assisted in managing inventory levels and restocking merchandise efficiently.
- Resolved customer inquiries and complaints professionally, enhancing overall satisfaction.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Led opening and closing procedures and conducted cashier drops.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs, as well as eagerly answering any questions.
Music Office
College of the Ozarks Music Department
Point Lookout, MO
01.2026 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned various office tasks, such as copying music, writing emails, and answering phone calls.
- Willingness to work a flexible schedule that included working events outside of original schedule.
- Ran various music events such as student and senior recitals and ensemble performances; these skills include a basic knowledge of how to record a live stream and run sound, how to usher, and how to set up and change a stage set up quickly and efficiently.
Cashier
Firehouse Subs
Liberty, MO
06.2024 - 05.2025
- Processed customer transactions efficiently and accurately using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Handled cash and card payments, ensuring secure and accurate financial exchanges.
- Trained new staff on operational procedures and best practices for customer engagement.
- Resolved customer inquiries and concerns promptly to foster positive relationships.
Education
Bachelor of Arts - Music Ministry
College of The Ozarks
Point Lookout, MO05-2029
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Calm under pressure
- Problem-solving
- Takes initiative
- Punctuality
- Quick learner
- Pursues excellent quality of work
- Attention to detail
- Dependable and responsible
- Organizational skills
- Active listening
Affiliations
College of the Ozarks
Timeline
Music Office
College of the Ozarks Music Department
01.2026 - Current
Cashier Team Lead
Keeter Center
05.2025 - 12.2025
Cashier
Firehouse Subs
06.2024 - 05.2025
Bachelor of Arts - Music Ministry
College of The Ozarks