Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Annalise Gagliano

Newark,DE

Summary

Offering strong interpersonal skills and willingness to learn and excel in fast-paced environment. Delivers understanding of supply chain processes and efficiency optimization, with ability to quickly grasp new systems and procedures. Ready to use and develop communication and organizational skills in for your Expo, Hostess position.

Overview

2
2
years of professional experience

Work History

Expeditor

Madmacs
02.2024 - 08.2025
  • Trained new expeditors and food runners according to company policies and standards.
  • Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
  • Increased order accuracy through effective communication between front-of-house and back-of-house teams.
  • Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
  • Supported overall restaurant success by stepping in to assist other team members during peak service hours.
  • Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining a positive attitude.
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Improved order accuracy with thorough review of each dish before serving to customers.

Hostess

Madmacs
04.2023 - 02.2024
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

Bachelor of Science - Public Health

Johnson And Wales
Providence, RI
05-2029

High School Diploma -

Glasgow High School
Newark, DE
06.2025

Skills

  • Team member training
  • Strong organization
  • Order management
  • Menu memorization
  • Excellent communication
  • Decision-making
  • Task prioritization
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Multitasking Abilities
  • Adaptability and flexibility
  • Self motivation
  • Professionalism

Accomplishments

  • Achieved 3rd and 2nd place respectively for the Pro Start Management Competition through effectively helping with designing a food truck and managing a team for culinary competitions.

Timeline

Expeditor

Madmacs
02.2024 - 08.2025

Hostess

Madmacs
04.2023 - 02.2024

Bachelor of Science - Public Health

Johnson And Wales

High School Diploma -

Glasgow High School

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