Annalise McDaniels
Lewisville
Summary
Personable and organized with knack for understanding customer preferences and providing tailored recommendations that enhance shopping experience. Possesses strong knowledge of product availability and trends, combined with skills in digital platforms and online communication. Committed to delivering personalized shopping solutions that drive customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
06.2024 - 11.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Participated in team meetings and staff training sessions.
- Preserved client safety by following safety protocols.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases and locate items.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05-2025
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Order prioritization
Timeline
Online Personal Shopper
Walmart
06.2024 - 11.2025
High School Diploma -
Lewisville High School
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