Annalissa Ramos
Cleveland,TX
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
2
2
years of professional experience
Work History
Supervisor of Operations
Foxconn
Houston , TX
01.2024 - 12.2024
- Collaborated with team leaders on quality audits.
- Ensured compliance with all applicable laws, regulations and standards.
- Addressed customer concerns with suitable solutions.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Planned delivery routing, team workflows, and promotional initiatives.
Team Leader Manager
Wendys Restaurant
Seguin, Texas
08.2022 - 01.2024
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Led a diverse team of XX members, fostering a collaborative and high-performance culture.
- Set goals for performance and deadlines to comply with company plans and vision.
- Partnered with upper management and HR to identify effective resolutions for employee relations issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Seguin High School
Seguin05-2024
Skills
- Customer service
- Team building
- Employee training
- Quality assurance
- Regulatory compliance
- Problem solving
- Time management
- Project leadership
- Staff training
- Appointment scheduling
Timeline
Supervisor of Operations
Foxconn
01.2024 - 12.2024
Team Leader Manager
Wendys Restaurant
08.2022 - 01.2024
High School Diploma -
Seguin High School