Annalyn Tanksley
Ballinger,TX
Summary
Dedicated and highly organized Human Resources Administrator specializing in benefits administration, with over three years of experience in managing employee benefits programs, compliance, and customer service. Proven ability to streamline benefits processes, improve employee satisfaction, and ensure adherence to federal and state regulations. Adept at managing benefits enrollment, conducting audits, and resolving complex issues with professionalism and efficiency.
Overview
8
8
years of professional experience
Work History
Human Resources Administrator
Mueller Inc
10.2021 - 12.2024
- Administer and manage the company’s employee benefits programs, including health, dental, FSA, life insurance, and retirement plans for 800 + employees.
- Serve as the primary point of contact for employee benefits inquiries and resolve benefits-related issues, ensuring employee satisfaction and compliance with company policies and government regulations.
- Lead the annual open enrollment process, guiding employees through plan options, providing information, and handling changes to coverage.
- Perform regular audits of benefits plans and ensure all enrollments, terminations, and changes are processed correctly in HRIS.
- Payroll Administrator's back up. Administer timely and accurate payroll processing.
- Monitor and ensure compliance with federal and state benefits regulations, including ERISA, COBRA, ACA, FMLA and Workers Compensation.
- Collaborate with external benefits providers and vendors to resolve any issues with claims or billing.
- Track and report on benefits utilization trends and generate reports for HR leadership.
- Maintain accurate and up-to-date benefits records for all employees.
- Assisted in performance management reviews processes.
Patient Financial Representative
Ballinger Memorial Hospital
07.2018 - 10.2021
- Review and process patient billing information, including insurance claims, coding, and charges.
- Verify insurance coverage and pre-certifications to ensure accurate billing.
- Generate and submit insurance claims to various providers in compliance with hospital and clinic policies and regulations.
- Work closely with patients and insurance companies to resolve discrepancies in billing and claims.
- Update and maintain patient accounts, ensuring accurate data entry and account tracking.
- Process payments from patients and insurance companies, including co-pays, deductibles, and outstanding balances.
- Provide exceptional customer service by answering billing-related inquiries from patients and staff.
- Assist in auditing patient records for completeness and accuracy to meet federal and state regulations.
- Monitor outstanding patient balances, identify delinquent accounts and initiate collection procedures as necessary.
Billing Clerk
North Runnels Hospital District
08.2016 - 07.2018
- Review and process patient billing information, including insurance claims, coding, and charges for Clinic and Hospital.
- Claim follow up and appeals.
- Payment Posting and Account receivable management.
- Compliance Adherence.
Education
Bachelor of Science - Accounting
Christ The King College
Gingoog City, Philippines03-2003
Skills
- Benefits Administration & Enrollment
- Employee Relations & Customer Service
- Compliance with ERISA, COBRA, ACA, FMLA
- 401(k) and Retirement Benefits
- COBRA Administration
- HRIS & Benefits Management Software (Dayforce)
- Open Enrollment Process
- Data Analysis & Reporting
- Conflict Resolution & Problem Solving
Timeline
Human Resources Administrator
Mueller Inc
10.2021 - 12.2024
Patient Financial Representative
Ballinger Memorial Hospital
07.2018 - 10.2021
Billing Clerk
North Runnels Hospital District
08.2016 - 07.2018
Bachelor of Science - Accounting
Christ The King College
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