Annalysia Romero-Ruiz
Littleton,CO
Summary
Skilled at helping customers and personal accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills. Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
3
3
years of professional experience
Work History
Bank Teller
Wells Fargo
04.2022 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Counted and packaged currency and coins.
- Educated customers on use of banking website and mobile apps.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Cashier
Kroger Inc. DBA King Soopers
10.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Teachers Aide
Ken Caryl Ranch Elementary School
05.2021 - 09.2021
- Assisted teachers with supervision and care of group of [Number] children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
Cashier/Sales Associate
Forever 21
04.2021 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked here at the same time as the Teachers Aid Job (2nd Income)
Team Member
Five Guy Burgers
07.2020 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor of Science - General Studies
Community College of Denver
Denver, CO05.2027
High School Diploma -
John F Kennedy High School
Denver, CO05.2021
Skills
- ATM Balancing
- Data Security and Validation
- Store Displays
- Transaction Error Identification
- Teller View
- SVP
- MicroSoft Word
- Power Point
Hobbies
In my off time I enjoy spending time with my family and enjoying a lot of out door activities like Hiking, swimming, jogging and just nature walking.
Timeline
Bank Teller
Wells Fargo
04.2022 - Current
Cashier
Kroger Inc. DBA King Soopers
10.2021 - 04.2022
Teachers Aide
Ken Caryl Ranch Elementary School
05.2021 - 09.2021
Cashier/Sales Associate
Forever 21
04.2021 - 09.2021
Team Member
Five Guy Burgers
07.2020 - 08.2021
Bachelor of Science - General Studies
Community College of Denver
High School Diploma -
John F Kennedy High School