Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Moody

Vicksburg,MS

Summary

Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level teller/customer service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Bank Teller

Riverhills Bank
04.2019 - 04.2023
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Educated customers on use of banking website and mobile apps.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Processed customer transactions promptly, minimizing wait times.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Provided customer records, account statements and copies of checks.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Reconciled cash drawer and resolved discrepancies.
  • Removed mutilated currency from circulation
  • Maintained accurate records of customer transactions in line with bank procedures
  • Provided customer records, account statements and copies of checks
  • Processed customer transactions promptly, minimizing wait times
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills

Special Education Teacher Assistant

Vicksburg Warren School District
07.2003 - 03.2019
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Organized and led practice, research and lab assignments.
  • Provided mobility and personal care support to students with physical limitations.
  • Supported teacher in development of individual learning strategies.
  • Interacted physically and verbally with students throughout each day.
  • Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Provided support to help students with special needs learn and grow.
  • Escorted students to different school locations to provide ongoing assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Maintained safety and security by overseeing students in recess environments.
  • Established professional relationships with parents and other teachers to increase rapport and support.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Oversaw class of students in absence of instructor.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Supported teacher in development of individual learning strategies
  • Applied specialized teaching techniques to reinforce social and communication skills
  • Monitored student actions and applied established interventions to redirect behavior and resolve conflicts
  • Provided support to help students with special needs learn and grow
  • Supported student learning objectives through personalized and small group assistance
  • Interacted physically and verbally with students throughout each day
  • Oversaw class of students in absence of instructor
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues

Education

Bachelor of Science - Interdisciplinary Studies

Athens State University
Athens, AL
05.1996

Associate of Arts - General Studies

Itawamba Community College
Fulton, MS
05.1993

High School Diploma -

Haleyville High School
Haleyville, AL
05.1991

Skills

  • Mobile Banking
  • Store Displays
  • Safe Deposit Box Oversight
  • Strategy Planning
  • Signature Verification
  • Staff Assistance
  • Count Currency
  • Balancing ATM Machines
  • Cashier's Checks
  • Money Transfer Systems
  • Teller Transactions
  • Bank Deposits
  • Team Cooperation
  • ATM Balancing
  • Daily Logs
  • Cash Distribution
  • Phone Inquiries
  • Cash Counting
  • Supervising Tellers
  • Night Deposit Transactions
  • Deposit and Withdrawal Management
  • Transaction Processing
  • Money Handling
  • Cash Supply Orders

Timeline

Bank Teller

Riverhills Bank
04.2019 - 04.2023

Special Education Teacher Assistant

Vicksburg Warren School District
07.2003 - 03.2019

Bachelor of Science - Interdisciplinary Studies

Athens State University

Associate of Arts - General Studies

Itawamba Community College

High School Diploma -

Haleyville High School
Kimberly Moody