Annamarie Baldwin
Camas,WA
Summary
Talented Owner with excellent marketing and customer service skills. I have more than 25 years of experience in the Bridal Business and have assisted customers with anything from Honeymoons, Group Destination Wedding Travel and Bridal/Formal wear at my Store Front Your Big Day Bridal Boutique. I am highly effective and comfortable working with people at all levels in organization.
Overview
24
24
years of professional experience
Work History
Retail Store Owner
Your Big Day Wedding Gown Boutique
01.2017 - 11.2022
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
- Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
Group Travel Advisor
DestinationWeddings.com
02.2004 - 11.2018
- Enhanced customer satisfaction by providing personalized wedding group travel itineraries and addressing individual needs for my wedding couples.
- Connected my couples with Resort Wedding Coordinators to assist in their Destination Wedding Travel Plans.
- Researching potential destinations, accommodations, and activities that match the couples interests by attending many Familiarization Trips.
- Monitored wedding industry trends closely to adapt services accordingly while staying ahead of competitors.
- Established clear communication channels between clients, suppliers, and internal teams throughout the entire trip planning process.
Travel Advisor
Unforgettable Honeymoons
04.1999 - 02.2004
- Conducted thorough research on romantic destinations and accommodations to provide accurate information to couples planning their Honeymoon.
- Researched cruises, hotels, airfare options and siteseeing options to best meet client expectations.
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Delivered exceptional customer service by promptly addressing inquiries via phone, email, or in-person meetings.
Education
High School Diploma -
Milwaukie High School
Milwaukie, OR06.1993
Skills
- Store operations
- Local market understanding
- Social Media Marketing
- Employee Scheduling
- Travel industry experience
- Organizational capabilities
- Expert destination knowledge
- Excellent customer service
Timeline
Retail Store Owner
Your Big Day Wedding Gown Boutique
01.2017 - 11.2022
Group Travel Advisor
DestinationWeddings.com
02.2004 - 11.2018
Travel Advisor
Unforgettable Honeymoons
04.1999 - 02.2004
High School Diploma -
Milwaukie High School
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