Annamarie Nichols
Noblesville,IN
Summary
Dynamic hospitality professional with a strong work ethic and expertise in customer service. Dedicated to creating a positive environment for all staff and clientele. Proven ability to prioritize tasks effectively while ensuring quality control and enhancing guest satisfaction. Skilled in managing operations and training staff to deliver exceptional service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Bartender
Aspen Creek Grill
Noblesville, IN
06.2025 - Current
- Crafted and served diverse cocktails, enhancing customer satisfaction through tailored drink recommendations.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to synchronize food and beverage service, improving overall dining experience.
- Trained new bartenders on drink preparation techniques and operational procedures for optimal efficiency.
Front of House Supervisor
Slapfish LLC
Fishers, IN
10.2023 - 01.2025
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
- Developed systems to track reservations, take-out orders, and delivery requests.
- Developed and implemented effective strategies for improving guest satisfaction rating.
- Supervised food preparation process to ensure quality standards were met.
Housekeeper
Plan B Cleaning
Fishers, IN
10.2022 - 04.2023
- Utilized excellent customer service skills while interacting with clients during service hours.
- Effectively communicated clients concerns and expectations of service provided.
- Proficiently managed time to complete assigned tasks within allocated deadlines.
- Displayed strong organizational skills while managing housekeeping supplies inventory
- Reported any safety and maintenance concerns to appropriate personnel.
Assistant Manager
Papa John’s Pizza
Fishers, IN
08.2020 - 07.2022
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control process.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
Education
High School Diploma -
Fishers High School
Fishers, IN05.2020
Skills
- Strong work ethic
- Quality control
- Memory retention
- Hospitality service expertise
- Task prioritization
Timeline
Bartender
Aspen Creek Grill
06.2025 - Current
Front of House Supervisor
Slapfish LLC
10.2023 - 01.2025
Housekeeper
Plan B Cleaning
10.2022 - 04.2023
Assistant Manager
Papa John’s Pizza
08.2020 - 07.2022
High School Diploma -
Fishers High School